Student Services Officer Job in Melbourne VIC – SEEK

The Education Centre of Australia (ECA) is a leading organization in Australia’s higher education sector. With campuses in Sydney, Brisbane, Melbourne, as well as overseas locations in the UK and India, ECA offers a wide range of high-quality education programs including English language courses, bachelor’s and postgraduate degrees, and internships. ECA has a global presence in countries such as Australia, Brazil, China, Europe, India, Philippines, and Nepal. Collaborating with renowned higher education providers, ECA is dedicated to delivering a world-class educational experience. We are currently seeking a Student Services Officer to join our team in Melbourne.

Our Institutes of Higher Education (IHEs), including APIC, HELI, and CHS, offer various diploma to Master degree programs in areas such as business, project management, IT, higher education learning, teaching, eLearning, and health management. As a Student Services Officer, you will play a key role in supporting students, providing administrative assistance, managing student enquiries, and assisting with various tasks including enrolment, graduation, and website maintenance.

To be successful in this role, you should have a background in business administration or a related area, at least two years of experience in administrative and customer service roles, proficiency in using a student management system and MS Office, and the ability to multitask in a busy environment.

In return for your contributions, we offer a collaborative and supportive team environment, a culture that encourages excellence, work/life balance, continuous professional development, and a diverse range of employee benefits including discounts at gyms and retail stores, an employee assistance program, company-paid parental leave, and a 25% discount on ECA courses.

At ECA, we value equal opportunity and social inclusion. We encourage individuals from all backgrounds, including Aboriginal and Torres Strait Islander People, people with disabilities, women, LGBTIQA individuals, and those from culturally and linguistically diverse backgrounds to apply. This position is open to Australian Citizens, Permanent Residents, and individuals with a valid Visa and full working rights in Australia.

To apply, please submit your application including a cover letter, CV, and any relevant supporting documents through the Apply button. Due to the high volume of responses, only short-listed candidates will be contacted. If you require any assistance or accommodation due to a disability, please email [email protected] for further information