Student Services Coordinator Job in Sydney NSW – SEEK

At the forefront of creative media education in Australia and beyond, SAE University College has been providing innovative learning opportunities since 1976. With campuses spread throughout five Australian states and an international presence in Dubai, SAE offers staff the chance to be part of pioneering education in animation, audio, creative industries, design, film, games, and music. As part of the Navitas group’s Careers and Industry Division, SAE University College is known for its innovation, inclusivity, and excellence in the tertiary sector. Joining the team at SAE means shaping the future of creative media education. With an emphasis on project-based learning and interdisciplinary collaboration, SAE stands out by creating a dynamic and innovative learning environment. As a staff member, you will play a vital role in nurturing the next generation of creative professionals and contribute to a community of creativity and innovation.

As a Student Services Coordinator, you will be part of a national Student Experience team responsible for delivering high-quality administration services to both domestic and international students. This role covers various stages of the student life cycle, from enrolment to graduation, and involves ensuring a diverse, inclusive, and vibrant campus life. Collaborating with the Student Services Team Leader, Campus Student Experience Manager, and Campus Manager, you will contribute to achieving campus-based and organizational strategic goals. The Student Services Coordinator responds to student inquiries both locally and nationally, handling in-person, phone, email, and Slack communications. The ideal candidate will have a track record of delivering exemplary administrative services, taking a lead role in various initiatives, providing quality customer service, applying policies and procedures accurately, and collaborating with key stakeholders.

To be successful in this role, applicants should have an undergraduate degree or an equivalent combination of relevant experience and education/training. Excellent attention to detail, customer service skills, and communication skills are essential. Experience in tertiary student administration or student experience functions would be advantageous.

At SAE University College, we offer creative, modern facilities and a collegial and collaborative environment dedicated to education. We also provide health and well-being packages, which include free counseling for employees and their families. Additionally, staff members can enjoy discounts on gym memberships, movie tickets, travel, accommodation, and insurance. Salary packaging and novated leasing options are also available.

Navitas promotes and embraces diversity and inclusion in the workforce. We believe that equality, flexibility, and diversity will create a rich and collaborative environment for our employees, students, and clients. We encourage applications from candidates with disabilities, individuals of all ages and genders, Aboriginal and Torres Strait Islanders, and diverse community groups.

To apply for this role, please submit your application online. For inquiries about the position, please contact Stephanie Carfoot, the Student Services Team Leader. We kindly ask our agency partners to refrain from submitting unsolicited applications, as we do not require support for this role at this time.

For more information and to explore other opportunities, please visit navitas.com/careers. Please note that all applicants must have full working rights within Australia, and successful candidates will require a valid Working with Children Check. By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers