Student Experience Officer Job in Adelaide SA

26 days of annual leave, which includes a day off for your birthday, is offered for this permanent full-time position located in Adelaide. The role is for a Student Experience Officer at Kaplan Business School, which is known for its industry-leading and supportive work culture. The officer will be responsible for providing guidance and support to students on non-academic matters, delivering key events, and ensuring the overall welfare of students. Key responsibilities include being the first point of contact for students, providing excellent customer service, coordinating and delivering campus events, maintaining the student portal, liaising with academic staff, and offering guidance on student progress and performance. The ideal candidate should have up-to-date knowledge of relevant legislation and policies, excellent communication skills, proficiency in Microsoft Office, attention to detail, and previous customer service experience. The role may require occasional Saturday shifts and flexible working hours. Kaplan Business School is an award-winning institute of higher education known for its quality teaching, student support, and academic integrity. Kaplan Australia is an inclusive employer that values diversity and welcomes applications from all backgrounds. Applications for this position close on 24th November 2023