Student Engagement Lead Job in Melbourne VIC – SEEK

The Hotel School Australia (THSA) is a unique educational partnership between Southern Cross University and Mulpha Australia, a major stakeholder in the hospitality, tourism, and hotel industry worldwide. This partnership aims to develop future leaders in the hospitality, tourism, leisure, and luxury lifestyle sectors. THSA offers a Bachelor of Business in Hotel Management and a Master of Business in Global Hotel Leadership, along with four nested courses, to both domestic and international fee-paying students.

Southern Cross University (SCU) is a registered Australian Public University and Provider of Education Services for Overseas Students (ESOS) with the Tertiary Education Quality and Standards Agency (TEQSA). As a result, SCU is registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS), allowing THSA to deliver courses to both domestic and international students.

With 35 years of operation, THSA operates across three states and four campuses, making it the largest national hospitality, leisure, and tourism program in Australia. It is responsible for various key areas, including induction and onboarding, student development and support, health and wellbeing, student association administration, alumni programs, reporting and analytics, and budget management.

To qualify for a role in THSA, candidates should have a bachelor’s degree or equivalent work experience, as well as WWCC clearance. Holding relevant WHS/First Aid certification is desirable. Additionally, candidates should possess analytical, problem-solving, project management, and negotiation skills. Strong written expression and grammar, along with proficiency in data analysis software like Excel or PowerBI, are also required. Demonstrated leadership skills and the ability to work with stakeholders, exercise diplomacy and confidentiality, and promote staff and student equity and cultural diversity are important. Adaptability, flexibility, efficiency, accuracy, and competence are also desired behavioral traits