Swinburne University of Technology
Position: Student Enrolment Officer (Fixed-term)
Role: We are seeking a dedicated individual to join our team as a Student Enrolment Officer at Swinburne University’s Hawthorn campus. This is a full-time, fixed-term position until 31 Dec 2024. The role entails providing support for enrolments from Swinburne’s partner institution, Swinburne Open Education (SOE).
Responsibilities: As a Student Enrolment Officer, you will be responsible for processing student enrolments and ensuring all related activities, including regulatory compliance requirements, are completed. Your role will involve acting as a subject matter expert for SUT enrolment activity and collaborating with key stakeholders to ensure compliant enrolment, re-enrolment, and enrolment variation processes. Furthermore, you will strive to deliver a positive and seamless enrolment experience for both students and staff.
Requirements: To be suitable for this role, you should have the following qualifications and experience:
– Demonstrated ability in customer/student focused operations.
– Commitment to excellence in service provision, quality, and continuous improvement.
– Analytical and problem-solving skills, with the ability to handle complex issues.
– Capacity to develop, review, and maintain policies and procedures.
– Preferred experience in higher education/vocational education/Foundation and Pathways administration management, specifically in relation to enrolments, course advice, and enquiry management.
– Completion of a degree or relevant work experience. An associate diploma or equivalent combination of relevant experience and/or education/training will also be considered.
About Swinburne University: Swinburne University of Technology’s Horizon 2025 strategic plan reflects its commitment to addressing future challenges in the realms of technology, innovation, and entrepreneurship. Swinburne aims to provide a differentiated proposition in education and research, ensuring work experience for all learners, job opportunities for all graduates, and technological solutions for all partners. Collaboration and unity, as One Swinburne, are vital to accomplish the university’s goals.
Application: To apply, please submit your CV and a cover letter addressing your suitability for the position. Review the full Position Description and apply through Swinburne’s Jobs website. Kindly note that appointment to this role requires passing a Working with Children Check. For technical difficulties, contact the Swinburne Talent Acquisition Team via [email protected] Applications close on Friday, 26 April 2024, at 5pm. Swinburne offers flexible working options and policies for leave and parenting/carer support to promote work-life balance.
Equity and Diversity: Swinburne is committed to equity, diversity, and inclusion initiatives. The university welcomes applicants from diverse backgrounds and strives to ensure a fair and equitable recruitment process. For specific accessibility or support requirements, contact [email protected]
Aboriginal and Torres Strait Islander Applicants: Swinburne encourages applications from Aboriginal and Torres Strait Islander individuals. For support, contact [email protected] or refer to the Indigenous strategies outlined in our RAP (Reconciliation Action Plan).
Victoria’s Commitment to Action: Improving International Student Employment Outcomes: As a signatory to Victoria’s Commitment to Action, Swinburne aims to remove barriers to international graduate employment. International graduates are encouraged to apply.
We commit to respond to every applicant through the 2023 Circle Back Initiative. To access the full Position Description, click here
To apply for this job please visit www.seek.com.au.