About Compass Education & Migration Pty Ltd Established in 2002, Compass Education & Migration Pty Ltd is one of the largest migration and education companies in the Australian market. With branches in Sydney, Melbourne, Brisbane, Adelaide, Canberra, Hobart, and Beijing, we have a team of over 100 full-time employees. Our main focus is to assist international students in obtaining university offers, visas, and permanent residency in Australia. About the Role As a result of consistent business and market growth, we currently have several exciting opportunities to join our team. We are currently seeking a full-time Education Consultant/Migration Agent Assistant who is fluent in Mandarin. This role will be based in our Sydney headquarters office and requires a highly professional individual to join our team. The role will entail: – Providing professional academic advice to international students – Communication with education providers to follow up on students’ applications – Assisting with students’ applications and enrolments – Assisting students with their visa applications – Assisting the Migration Agent in preparing documentation for visa applications – Assisting the MARA Agent in providing timely and accurate advice on visa options and other immigration issues – Liaising with clients through phone, in person, and via email, collecting visa documents and following up on applications – Accurately maintaining and updating client files in relevant systems, including working with the CRM system Benefits and Perks – Competitive salary package with a generous bonus structure – Vibrant company culture with high employee retention – Support and training for further career development – Encouragement of work-life balance – Joining an energetic and successful team Skills and Experience – Fluent in Mandarin – Experience as an Education Consultant or Registered Migration Agent Assistant – Stay up to date with changing legislation and policies – Ability to quickly learn new systems and processes – Strong writing and communication skills – Professional demeanor with a high attention to detail – Ability to work independently without supervision – Superior project management skills and effective communication with the Department of Home Affairs, Education Providers, and other parties – Strong customer service attitude