INTO University Partnerships

Position: Assistant Director of Student Experience
Location: Long Island, NY
Salary: Up to $70,000 based on experience

Join our team at INTO Hofstra as the Assistant Director of Student Experience and contribute to the transformative educational experience we offer international students. We believe in fostering a positive and enriching student experience to help our students succeed. If you’re passionate about creating a welcoming and supportive environment for students from all over the world, we invite you to apply for this role.

As the Assistant Director of Student Experience, you will play a crucial role in shaping the overall experience of our international students at INTO Hofstra. Your responsibilities will include overseeing non-academic aspects of student life such as housing, dining, health and wellness, transportation, activities/programming, arrival, orientation, and more.

You will work closely with university departments, partner universities, and international stakeholders to ensure a seamless and enriching experience for our students.

Key Responsibilities:
– Ensure that the student experience aligns with INTO Hofstra’s vision and mission, contributing to campus internationalization.
– Collaborate with the management team to develop strategic priorities that support successful integration of international students into the university.
– Oversee critical areas of the student experience, including housing, dining, arrivals, crisis management, student conduct, engagement, orientation, and supervision of the INTO Hofstra University Welcome Desk.
– Develop and implement policies, processes, and systems to effectively manage student life in accordance with university policies.
– Act as the primary contact for university student affairs departments, facilitating integration into existing student affairs services and programs.
– Coordinate with the university crisis response team and external agencies in emergency situations involving INTO Hofstra students.
– Oversee print publications related to the student experience and support marketing efforts as required.
– Work closely with the finance team to manage the unit within the allocated budget.
– Lead and manage a team of partnership and university employees, promoting best practices in the student experience and staff and student retention.
– Establish and maintain positive relationships with partner universities, peers, colleagues within the INTO network, and regional offices worldwide.
– Assist in hosting events for education counselors and INTO staff.
– Assess student programs and aspects of the student experience, using assessment results to drive continuous improvement in student services.
– Provide timely and accurate reporting as required.

– Bachelor’s degree in international education, higher education, student affairs, counseling, or a related field, or equivalent combination of education and work experience.
– Five or more years of professional work experience in Student Affairs in Higher Education in a leadership role.
– Proven experience in planning, developing, and implementing programs and activities for international students.
– A commitment to advancing the strategic internationalization goals of the University.
– Strong leadership, communication, and team management skills.
– Eligibility to work in and travel freely to and from the U.S.
– Exceptional ability to prioritize, meet deadlines, work under pressure, and operate with minimal resources.
– Strong analytical and decision-making skills, along with the capacity to handle sensitive situations diplomatically and tactfully.

Preferred Qualifications:
– Advanced degree in student affairs, higher education, or a related field.
– Previous experience working with international students or living/studying abroad.
– Budget management experience.
– Experience in student affairs programs.
– Understanding of issues relevant to international students.
– Familiarity with proactive risk management, emergency response, and crisis intervention strategies.
– Experience in a start-up or transitioning environment.
– Proficiency in a second language other than English.

This position reports directly to the Executive Director for INTO Hofstra University.

If you’re dedicated and passionate about international education and student affairs, join our team and help shape a welcoming and enriching experience for INTO Hofstra students. Apply now and make a meaningful impact on the lives of international students.

We grow together at INTO. We believe in growth for students and also for our people. At INTO, growth means opportunities to develop your skills and your career, to build relationships, and to be part of our diverse international community. Our dedication to growth sets us apart and makes INTO a rewarding place to be. Learn more about us and our application process at

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