OVERVIEW The Associate Director Admissions Operations plays a central role in ensuring the effective and compliant processing of undergraduate applications at the University of North Florida. This position combines operational oversight, systems coordination, and staff supervision to support both domestic and international admissions workflows. With responsibility for quality control and continuous improvement, the role helps maintain a smooth, accurate, and student-centered admissions operation. KEY RESPONSIBILITIES – Manage the processing of all undergraduate applications – Oversee specialized areas of international admissions processing – Ensure accurate handling of admissions documentation – Coordinate admissions-related reporting activities – Maintain compliance within admissions operations – Oversee application and transcript processing – Supervise international admissions processing workflows – Manage credit evaluation processes – Coordinate admissions systems and operational tools – Supervise admissions operations staff – Implement and monitor quality control measures – Lead continuous process improvement within admissions operations REQUIREMENTS WHY THIS ROLE MATTERS Admissions operations form the backbone of the undergraduate enrollment process, directly affecting institutional access, compliance, and student experience. By ensuring applications are processed accurately and efficiently, this role supports timely decision-making and clear communication with prospective students. The inclusion of international admissions responsibilities also reflects the growing importance of global mobility and regulatory awareness in higher education. BONUS: APPLICATION ADVICE – Highlight experience with admissions operations, application processing, or registrar-related workflows in your materials – Emphasize any background working with international student documentation or cross-border admissions processes – Provide concrete examples of process improvement, quality assurance, or operational leadership – Demonstrate familiarity with systems coordination, data reporting, or compliance-driven environments – Showcase supervisory or team leadership experience, particularly in administrative or higher education settings – Tailor your cover letter to reflect an understanding of how admissions operations support institutional goals and student success