**Student Services Department**

The Student Services Department is a large, multi-disciplinary team dedicated to supporting our students. Within this department, the Student Money and Immigration team provides essential advice on Student Finance, UWL’s internal Scholarships and Bursaries, and guidance on student visas and immigration, specifically supporting our international students. We are a hardworking, sociable, and close-knit team that values mutual support to ensure an outstanding student experience.

**The Role**

The successful candidate will manage casework and offer support and guidance to students and staff on various practical advice issues, including immigration and student visa regulations. You will contribute to delivering a professional and specialized advice and guidance service to all students, aiding their academic progress and retention. This role requires flexibility in working hours, including weekend and evening shifts, and necessitates working across our main campuses in Ealing and Brentford.

**The Person**

We are looking for an enthusiastic and compassionate individual to join our Student Money and Immigration team permanently. You should be self-motivated, proactive, and extremely organized, capable of working both independently and as part of a team. Excellent interpersonal, communication, advocacy, and customer service skills are essential, along with proven casework experience. Familiarity with the higher education sector and extensive knowledge of UK student immigration are required.

**How to Apply**

To apply, click on ‘Apply Online’ and complete the application form. Please refrain from using AI tools such as ChatGPT when completing your application.

Interviews are expected to be held during the week commencing 09/09/2024 or 13/09/2024. For informal inquiries about the position, please contact Paramjit Basra, Senior Student Advisor (Immigration) at Paramjit.basra@uwl.ac.uk. If you need assistance with the application process, please email hr.recruitment@uwl.ac.uk.

**Additional Information**

To learn more about working at the University of West London, visit [UWL Careers](https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl).

UWL is committed to fostering a diverse and inclusive workforce. We support the gender equality Athena SWAN Charter and are a Disability Confident Employer, as well as a Diversity Champion for Stonewall, the leading LGBT rights organization. We welcome applications from all community sectors to enrich our workforce diversity.

Candidates must demonstrate their eligibility to work in the UK following the Immigration, Asylum and Nationality Act 2006. Appointments within a grade will typically start at the minimum point.

We will review applications intermittently as part of this open advertisement. If you are successful, you will be shortlisted and contacted at any time. The University of West London reserves the right to close the role early if a suitable applicant is found. Previous applicants need not apply