Job Title: Student Support Coordinator

Hours: 35 per week

Closing date: Midnight, Wednesday, 4th July

How to apply:
To apply for this position, please submit a current CV along with a cover letter or statement. In your cover letter or statement, please outline why you believe you are suitable for the role, specifically referencing your skills and experience in relation to the person specification provided in the Job Description. Please note that candidates who do not provide a complete application, including a cover letter or statement, may not be considered.

Role Details:
As a Student Support Coordinator, your primary responsibility will be to support students and assist with application procedures, as well as coordinate Welcome Weeks. You will have significant contact with students and internal staff to ensure that all outbound promotional materials are prepared in advance and that all applications are received in a timely manner. Additionally, you will attend study abroad fairs, process inquiries, and implement conversion activities.

Strong customer service and communication skills are essential for this role, as you will be required to build effective relationships with students and staff from diverse cultural and educational backgrounds. A customer-focused approach, excellent communication skills, and a genuine interest in supporting students throughout their educational journey are crucial.

About us:
Regent’s University London is a private university located in the heart of Royal Regent’s Park. We provide personalized undergraduate and postgraduate education that is tailored to each individual student’s talents, potential, and aspirations. Our academic disciplines include business and management, liberal studies and humanities, fashion and design, film, media and performance, psychotherapy and psychology, as well as pathway qualifications in English language and other modern foreign languages.

We are a small, friendly, and supportive university that offers a range of benefits for our staff, including:
– 30 days annual leave plus bank holidays and additional discretionary closure days over the Christmas period
– A beautiful campus in Regent’s Park, within walking distance of Baker Street and Great Portland Street stations
– Access to various facilities on campus, such as free tea and coffee, flexible working spaces, and free use of the campus tennis court and sport pitch
– Membership in a group personal pension scheme, with a minimum 7% contribution by the University (up to 10% contribution by the University)
– Loans of up to £10,000 for covering daily travel costs, rental deposits, and bicycles
– Benenden medical cover, providing access to medical services in cases where NHS treatment is delayed
– Employee discount service
– £6 daily allowance to spend in University catering outlets (when on-site)
– Free language classes (subject to availability)
– Support for blended (hybrid) and flexible working arrangements, depending on the needs of the role

Our goal is to create and maintain an inclusive workplace where every individual feels a sense of belonging. We are committed to building a team that encompasses a wide range of skills, perspectives, and backgrounds.

Please note that we are unable to consider applications from candidates who do not already have the right to work in the UK, and we are unable to provide visa sponsorship for this position