About the function

We are in search of a Student Support Assistant to work inside Student Support Services.  This is an thrilling alternative to hitch a dedicated and enthusiastic workforce in a scholar dealing with function.  The function will present frontline recommendation and steerage to college students in search of assist throughout Student Support Services, and present administrative assist and enquiry dealing with for service provision particularly for Student Financial Support and International Student Support Services.

The profitable candidate may have glorious communication, interpersonal, and customer support expertise, possessing the flexibility to reply sensitively to a various vary of consumers. You should additionally be capable to present a dedication to repeatedly enhance service supply and techniques. It is important that you’ve got  understanding of the assist wants and lived experiences of scholars from various backgrounds.  You will need to have expertise of working in a busy administrative setting, have customer support/recommendation expertise and be capable to work nicely as a member of a workforce.  You may have eager consideration to element and maintain correct and well timed knowledge.  You will likely be assured in managing competing calls for and prioritising your workload. Excellent IT expertise are important, together with MS Office. 

In addition to the applying, please submit a written assertion of not more than two sides of A4 demonstrating how your expertise, data and expertise match the job description and individual specification.

Interview Date: w/c 23 January 2023

If you might have queries about this function, please contact Sara Murcott, Student Services Manager (Development and Operations), sara.murcott@ntu.ac.uk

Join Us

We present a spread of core and extra voluntary advantages, reductions, and financial savings for all colleagues. They’re versatile and adaptable to your life-style.

• Generous annual depart package deal of 25 days per 12 months plus statutory financial institution holidays and an extra 5 University closure days professional rata.  
• Excellent Pension Scheme.
• Bonus for distinctive efficiency and contribution.
• Part time, hybrid, and versatile working.
• Voluntary advantages reminiscent of journey season tickets.
• Gym membership for colleagues and their relations.
• Comprehensive coaching & improvement programmes.
• And a complete lot extra…

Come and be a part of our success.  Apply right this moment.

NTU prides itself on being an inclusive employer. We worth and rejoice equality in alternatives, and we welcome functions from individuals who replicate the variety of our communities.

We’re pleased with how far we’ve come. With a shared imaginative and prescient, we’re a group of greater than 4,000 colleagues, all dedicated to our aim of changing into ‘the university of the future’. Do you might have the fervour to assist us to go even additional? www.ntu.ac.uk

This function is open to non-UK/Irish candidates topic to present UK Visas and Immigration (UKVI) guidelines. Please guarantee that you’ve got the suitable proper to work within the UK for this function and seek the advice of the Home Office web site for additional info.

Please observe that this function is roofed by the Rehabilitation of Offenders Act (1974) and profitable candidates will likely be requested to declare any unspent legal convictions. 

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