Student Support Advisor – Melbourne Job in Melbourne VIC – SEEK

**International Candidates: Your Guide to Applying for the Student Support Advisor Role at Torrens University Australia**

At Torrens University Australia, we embrace innovation and diversity, and we’re excited to invite global applicants to join our vibrant academic community. Our staff team thrives on creativity, resilience, and responsiveness—qualities that this role exemplifies. If you’re passionate about contributing to an exceptional learning journey for students worldwide, this could be the opportunity for you!

**Position Overview:**
The Student Support Advisor (SSA) will be a cornerstone of our campus community, providing top-tier enquiry and concierge services. You will enhance student engagement through supporting both on-campus and online initiatives. Uniting local and international perspectives will be vital to enriching our students’ experiences.

**Key Responsibilities:**
– Deliver exemplary customer service across diverse populations including staff, students, and international visitors.
– Implement proactive customer care programs aimed at enhancing student success and engagement.
– Clearly communicate all student administration and support services to a multicultural campus community.
– Provide specialized international student administration services, including managing visa enquiries and conducting orientations in line with regulatory standards.
– Assist in fostering an inclusive student representative council (SRC) that reflects the diverse courses and study modes we offer.

**Location:**
This permanent role is based at our Flinders Street campus in Melbourne, offering a dynamic environment for both personal and professional growth. Physical presence on campus is required.

**Your Path to Success:**
To excel in this role, you should have:
– At least 2 years of experience in customer-focused environments, ideally within higher education.
– A flair for outstanding customer service with a positive attitude and an ability to engage with people from diverse cultural backgrounds.
– Strong teamwork capabilities and effective communication skills in both verbal and written forms.
– Proficiency in technological tools, including enterprise-wide systems and data management.
– A meticulous approach to administrative tasks, ensuring accuracy and efficiency.

**Why Torrens University?**
Our vision is to revolutionize education, enhance employability, and make a global impact. With an emphasis on diversity and inclusion, we invite you to bring your unique perspectives to our team. Discover more about our ethos and community by visiting our Torrens University Blog.

**What We Offer:**
– Reduced tuition benefits for a range of courses, fostering your continuous learning.
– Career advancement opportunities within a supportive environment.

**Ready to Transform Education?**
We would love to hear from international applicants like you who are inspired to make a difference. To apply, click “APPLY” now, or send inquiries to [email protected].

If you need any accommodations to aid your application process, please reach out to our Human Resources Department at [email protected].

Join us on this exciting journey to educate and empower students globally!