Student Services Coordinator Job in Bedford Park, Adelaide SA

Flinders University Academy is dedicated to becoming the preferred pathway provider for students who want to pursue a university degree in South Australia. As a subsidiary of Flinders University, the Academy offers a range of pathway courses, such as ELICOS, Foundation, Diploma, and Pre-Masters, using innovative teaching methods in a supportive atmosphere. Our goal is to provide international students with all the resources they need to excel and thrive. We understand the importance of creating a safe and nurturing environment for pathway students, ensuring the best student experience possible. We are dedicated to supporting our students throughout their educational journey, facilitating a seamless transition from pathway courses to degree programs within Flinders University.

The Student Services Coordinator plays a pivotal role in the Flinders University Academy’s strategic objectives. Joining our Student Services team, the Coordinator will provide top-quality support, course enrollment assistance, and advice services to students at the Academy. This position is offered as a full-time, 5-month contract to cover parental leave. Specifically, the Coordinator will focus on delivering a holistic and high-quality experience for students, including initiatives to aid their transition into the Academy and progression to the University. They will handle complex inquiries, offer specialized guidance, and serve as a key point of contact for staff and students regarding policies and operational procedures related to enrollment and course advice. Key responsibilities include coordinating orientation and onboarding activities, providing comprehensive enrollment and course advice services, managing complex student inquiries, and contributing to ongoing process improvement and operational goals. The Coordinator will also organize and participate in academic progress activities, such as meetings with students and providing guidance on relevant policies and appeals processes.

Applicants must meet certain conditions for employment, including a current Working With Children Check and a valid National Police Certificate. Additionally, as part of Flinders University’s COVID-19 Vaccination Policy, successful applicants will be required to be up to date with their COVID-19 vaccinations, with medical exemptions and limited exemptions considered. The Coordinator will need to travel between the Bedford Park and City Campus to provide in-person support to Academy students.

To apply for this position, interested individuals should submit their applications through Seek, including a current CV and a suitability statement addressing key position capabilities. Applications without a suitability statement may not be considered. For further information or to obtain a copy of the position description, applicants can contact Ms. Thu Trotter, Student Services Manager at Flinders University Academy via email at [email protected] Applications must be submitted before 11:59pm on Friday, November 17, 2023. Please note that late applications and applications submitted through agencies will not be accepted