Student Recruitment / Student Support Officer Job in Moorabbin Airport, Melbourne VIC – SEEK

Applying for the Student Recruitment / Student Support Officer Role at Learn To Fly (LTF) Melbourne: An International Education Perspective

About Us
Learn To Fly (LTF) Melbourne is a leading international flying school with innovative flight training programs offered in Hong Kong, Singapore, and Melbourne—our primary flight training base. We value creativity and encourage discussions on business improvements.

The Role
We are seeking a proactive and experienced Student Recruitment / Student Support Officer to join our dynamic Melbourne team. This role is a Permanent Full-Time position starting as soon as possible.

Responsibilities Overview
Your duties will include providing general administrative support, managing recruitment campaigns, and supporting student success from enrolment to graduation. Key tasks involve:

• Leveraging at least 2 years of customer service experience.
• Following up on leads and generating appointments.
• Building and maintaining relationships with students to boost new enrolments.
• Advising on course changes, progress, payments, and compliance.
• Monitoring and facilitating course progress with preventive and follow-up actions.
• Maintaining student well-being support services.
• Ensuring positive and safe learning conditions aligned with regulatory standards.
• Regular reporting and contributing to student support program enhancements.

How to Approach Your Application from an International Education Perspective

1. Highlight Relevant Experience: Emphasize any international experience and understanding of diverse educational environments. Mention if you’ve worked in or engaged with international education sectors.

1. Showcase Cultural Awareness: Demonstrate your sensitivity to cultural differences and experience in supporting students from various backgrounds. Share any instances where you’ve successfully navigated multicultural settings.

1. Demonstrate Communication Skills: Effective communication is crucial in a role supporting students from different cultures. Provide examples of your strong communication abilities, especially in multilingual or multicultural contexts.

1. Detail Your Administrative Expertise: Since strong administration skills are essential, outline your proficiency in managing student records, recruitment activities, and student services. Highlight any experience with international student administration.

1. Customer Service Excellence: Illustrate your ability to handle student concerns tactfully and provide high-quality customer service. International students may have unique concerns, so highlight your problem-solving skills.

1. Educational Qualification: If you have a university degree or equivalent, relate it to the vocational education sector, emphasizing how it has prepared you for this international role.

1. Reflect Your Personality: A friendly and confident manner is desirable. Show how your pleasant personality has positively impacted your work environment in past roles.

What We Offer

• Competitive salary package.
• Lively and engaging work environment.
• Free onsite parking.

When preparing your application, ensure it is tailored to reflect the international scope of our programs and your adaptability to cross-cultural settings. We look forward to your innovative contributions to our team!