Interview Date: To be confirmed
The University of East London (UEL) was founded in 1898 and is dedicated to changing lives through education. Our focus is on advancing careers-first education in industry 5.0 and providing a clear pathway to future jobs and opportunities. We are actively promoting diversity in the 5.0 talent pipeline and working in partnership to nurture talent wherever it may be found. Our aim is to create a balanced, inclusive, and sustainable future.
However, we cannot achieve our goals alone. We need individuals like you who are forward-thinking, innovative, and curious to join our community and help shape our future. By joining our team, you’ll have the opportunity to collaborate with diverse individuals who share your passion for making positive change. Our community is inclusive, welcoming, and constantly progressing, never settling for the status quo.
About the Job
Are you experienced in delivering high-quality customer service in a Higher Education or related setting? Are you seeking a challenging role in a vibrant environment that welcomes new ideas?
We have an exciting strategic role available within the Academic Partnerships and Global Engagement team. This role involves leading, managing, and shaping our academic partnership portfolio, as well as directly managing several key academic partnerships at UEL.
As part of our forward-thinking team, you will provide strategic input, drive process improvement, and offer day-to-day support to effectively manage UEL’s academic accounts in Egypt and the Middle East. Your commitment to providing outstanding customer service will be demonstrated through strong collaboration with internal stakeholders. You will also lead and support operational activities aligned with our ambitious business growth targets.
About You
To succeed in this role, you will need a proven track record of working with academic partners in a higher education setting. We are seeking an exceptional project manager and communicator with experience in delivering to Key Performance Indicators (KPIs), effectively managing teams, and working with internal and external stakeholders to achieve results. Strong organizational, analytical, and account management skills are essential. The successful candidate will also possess a high level of understanding regarding the operational procedures required to develop and monitor existing academic partnerships.
Benefits Package
At UEL, we understand that the benefits package is about more than just a salary. It encompasses the entire offering, including our outstanding work environment and inclusive culture. We are aware of the market rates for this vacancy and will provide a genuinely competitive salary based on experience.
Your wellbeing is of utmost importance to us, and our benefits package reflects this. It includes a 20% pension contribution (4% from you, 16% from us), 25 days of annual leave (plus 3 days over Christmas) in addition to bank holidays, hybrid working arrangements for most positions, and a willingness to consider flexible working options. We also offer a shared success bonus of £4,250 per annum, subsidized gym membership, three times your base salary in life assurance, a cashback healthcare scheme, and a wide variety of other generous benefits, including discounts on Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out, and weekly shopping.
Equal Opportunities
UEL is committed to being an inclusive equal opportunities employer, and we take pride in our achievements in Equality, Diversity, and Inclusion. These achievements include having zero gender pay gap, being members of Stonewall, and receiving Athena Swan awards. We expect all UEL employees to adhere to our EDI policy, and we have a zero-tolerance policy for discrimination in any form.
If you are inspired by our environment and committed to success, we encourage you to apply today and take your career to the next level with us at the University of East London.
Further details:
Please refer to the Job Description & Person Specification for more information.
To contact the recruitment team, please call +44 20 8223 3000 x 4600 or email hrhub@uel.ac.uk.
CVs without a completed application form will not be accepted.
At UEL, we are dedicated to building a community that values diversity in both our staff and student populations. We strive to be representative and inclusive, creating an environment where everyone can progress and thrive together