Sector Engagement Manager Position at QAA (Maternity Cover)
About the Job:
The Quality Assurance Agency for Higher Education (QAA) is seeking a Sector Engagement Manager for a maternity cover role. This pivotal position is within an influential organization at the heart of the UK’s tertiary education sector. As the UK’s independent quality body, QAA plays a vital role in ensuring all students and learners receive top-tier education. You will be key to developing and maintaining strong relationships with both UK and international clients, focusing on customer satisfaction and loyalty. Your work will involve engaging with partners through networks, events, and publications, tailoring our services to meet the unique needs of various stakeholders while contributing to the growth and retention of our customer base.
About You:
To excel in this role, you should bring a strategic and customer-centric mindset, paired with exceptional relationship management skills. Experience in customer engagement, marketing, or membership management will be crucial. You’ll need to adeptly analyze customer data and translate findings into effective engagement strategies. Proficiency in crafting and executing membership programs and recruitment campaigns, alongside event leadership and successful collaboration across teams, will set you apart as a candidate who can make a significant impact in this vibrant and dynamic space.
International education perspective advice:
If you’re applying from an international background, emphasize your experience in or familiarity with global education systems and your ability to navigate cross-cultural differences effectively. Highlight any past roles where you’ve worked internationally, which can provide valuable insights into customer engagement on a worldwide scale. For candidates focusing on cross-border education initiatives, showcase your understanding of transnational education and how you can support QAA in welcoming international students. Tailor your application to reflect how your international experience aligns with QAA’s global reach and commitment to high educational standards.
Application Process:
Interested candidates should apply by Saturday, April 12, 2025. To apply, create a profile on the QAA recruitment portal and submit your CV along with a covering letter detailing your experience and suitability for the role. Note that only applications including both documents will be considered.
QAA is dedicated to fostering an inclusive and diverse work environment and encourages applications from individuals of all backgrounds. If you require accommodations during the application process, please reach out to careers@qaa.ac.uk. Understand that QAA is unable to provide individual feedback on job applications, and if you do not hear back within three weeks post-closure, consider your application unsuccessful