Job Summary

The Programs Coordinator is responsible for supporting the Director and Senior Programs Coordinator in managing the operations of the London Study Centre. This role requires strong organizational and numerical skills, along with a strong commitment to excellent student services. The ideal candidate will have excellent interpersonal skills and the ability to handle multiple tasks independently and as part of a busy team. Flexibility and occasional work outside normal working hours, including weekends, are required. This position is suitable for a graduate with some office experience, preferably with a background in studying abroad or a strong interest in the US and its culture.

Work Hours: 37.5 hours per week (typically 9am–5.30pm)
Reports to: Director, London Study Centre
Application Deadline: Midnight, Wednesday 21st February 2024

The Accent London Study Centre provides logistical and academic support to study abroad students from the US, offering five classrooms, a student lounge, a library, and office space. The centre runs full semester and shorter programs, taught by London-based and visiting US faculty. In addition to academic courses, the centre also organizes guest speakers and events for students.

Accent has offices in London, Paris, Madrid, Florence, Rome, Sicily, and the US. For more information about Accent, please visit our website: https://accentglobal.com/

Key Duties:

1. Reception duties, including meeting visitors and handling routine phone calls and mail.
2. Responding to student enquiries and providing support.
3. Assisting students on site visits and field trips within London and the UK.
4. Ensuring preparation of classrooms and the Study Centre for classes.
5. Assisting with organizing and hosting special events at the centre.
6. Managing and tracking student visit bookings.
7. Providing support to other team members.
8. Organizing cultural or sporting activities for students.
9. Assisting with student arrivals.
10. Following Accent accounting procedures to ensure budget compliance and accurate financial accounts.
11. Maintaining professional communication with external organizations.
12. Providing emergency cover for students on the out-of-hours phone rota.

Note: This list of duties is not exhaustive and may be subject to change.

This role is fully office-based, as remote or hybrid work arrangements are not suitable.

Accent is an equal opportunity employer that values diversity. We are committed to equality of opportunity, inclusivity, and creating a sense of belonging for all.

Required Competencies:

1. Attention to detail.
2. Numerical proficiency.
3. Strong work ethic.
4. Accountability.
5. Ability to build and maintain relationships at all levels.
6. Flexible approach.
7. Customer service orientation.
8. Team player.
9. Excellent written and verbal communication skills.
10. Proactive attitude.
11. Ability to multitask and prioritize workload.
12. Tech-savviness.
13. Legal right to work in the UK (sponsorship not available).

Experience and Qualifications:

1. Excellent academic record at the undergraduate level or equivalent.
2. Proficiency in IT skills.
3. Previous administrative experience is desirable but not essential.
4. Study abroad experience is desirable but not essential.

Interviews will likely be conducted from 26th to 28th February 2024.

To apply, please send your CV and a cover letter to londonjobs@accentglobal.com via the ‘Apply’ button above