Job Description: Operations Manager, Performance and Business Planning
What the Job Is About:
This is a unique opportunity for individuals interested in healthcare improvement and patient outcomes to join the National Joint Registry (NJR), a globally respected healthcare registry. The NJR collects and monitors data on joint replacement surgeries, such as hip and knee replacements, to improve the overall safety and quality of care. By providing early warnings for implant performance issues, monitoring surgeon and hospital outcomes, and enabling crucial research, the NJR plays a vital role in enhancing healthcare internationally.
The Operations Manager for Performance and Business Planning will play a key role in managing operational functions and ensuring smooth collaboration across multiple committees, stakeholders, and workstreams. With responsibility for overseeing projects such as implant outlier management, data quality assurance, and hospital escalation processes, the role requires a strong ability to plan, organize, and problem-solve. This strategic position offers the chance to be at the forefront of improving healthcare outcomes on both a national and international scale. If you are motivated to make a real difference in healthcare and gain professional growth within a dynamic environment, this job may be an ideal fit.
Advice for Applicants from an International Education Perspective:
The NJR and HQIP are organizations with a significant global presence, making this role highly suitable for individuals with international education or work experience. Applicants who come from a background in healthcare systems or data management in different countries should focus on how their global perspective aligns with the NJR’s priorities, particularly international collaboration, data quality, and research. Here are specific steps and advice:
- Showcase Relevant International Experience:
– Highlight previous roles or education that reflect strong expertise in global healthcare, data management, systems implementation, or interdisciplinary collaboration.
– If you have experience in registries, databases, or large-scale health research in another country, demonstrate your ability to adapt your skills to the UK healthcare system.
- Align Your Credentials with the Role:
– If you hold degrees or certifications from outside the UK, ensure you clarify how they translate to UK standards. For example, if you studied health informatics, project management, or healthcare administration in another country, specify how these align with the required competencies.
- Emphasize Cross-Cultural Skills:
– Highlight interpersonal and stakeholder management skills, particularly if you’ve worked across different healthcare systems, managed multinational teams, or liaised with international organizations.
– This will illustrate your readiness to manage NJR’s committees and engage with diverse stakeholders.
- Tailor Your Application:
– Follow the application instructions carefully. Submit the required application form and declaration of interest by the deadline.
– Use the official NJR-specific language in your application to demonstrate understanding of their operational priorities, especially patient safety, implant monitoring, and research-led outcomes.
- Strengthen Your Analytical and Problem-Solving Narratives:
– Use concrete examples of how you’ve successfully managed projects, solved complex problems, designed systems, or devised solutions in challenging healthcare environments.
- Carefully Review Logistics:
– Mention your availability for remote work and any preparedness to manage cross-time zone communications, if relevant.
How to Apply:
Interested candidates must download the job description and application form from the HQIP website. Complete the application form along with the declaration of interest, and submit it via the “Apply” button or email (hqip.hr@hqip.org.uk).
Key Dates:
- Application Deadline: Friday, 21st November at 5 pm
- Interviews Scheduled: Week commencing 1st December 2025
Note that feedback will only be provided to shortlisted candidates due to the volume of applications.
Contact for Further Information:
If you have further inquiries about the role, you can reach out to Becky Swinson, NJR Associate Director for Performance and Business Planning (Rebecca.swinson@njr.org.uk).
By tailoring your application to highlight your experience, skills, and international healthcare knowledge, you can position yourself as a valuable candidate for this impactful role!