Advice for Applicants: Applying for the Manager, International Student & Scholar Services Position at GW from an International Education Perspective

The George Washington University’s International Services Office (ISO) plays a pivotal role in supporting the international community, fostering global exchange, and ensuring that students and scholars thrive in both their academic and cultural journeys. Positioned within the heart of Washington, D.C., this role offers a unique opportunity to contribute to international education while gaining invaluable professional experience at a prestigious institution.

Here are tailored tips and perspectives for international education professionals applying for this position:

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Understanding the Role

As Manager of International Student & Scholar Services, you will shape the experiences of international students and scholars through advising, administrative responsibilities, and leadership. This key position involves overseeing a team of two full-time advisors, guiding students through complex immigration situations, and collaborating across campus to promote internationalization.

The role also serves as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for reporting requirements with the U.S. Department of Homeland Security (DHS). Familiarity with the U.S. visa system, concepts like SEVIS (Student and Exchange Visitor Information System), and the ability to interpret immigration regulations is crucial.

Additionally, this position involves promoting cultural adjustment and academic success for international students, while advocating for their needs within the university ecosystem. Leadership, cultural competence, and adaptability are essential.

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Application Strategies

1. Tailoring Your Resume and Cover Letter

Highlight:

• Visa and Immigration Expertise: Showcase experience in advising on F-1 and J-1 visas and managing SEVIS documents.
• Leadership Skills: Demonstrate experience managing teams, training staff, and leading in high-pressure environments.
• Cross-Cultural Communication: Provide examples of engaging diverse populations and resolving issues across cultures.
• Event Coordination and Campus Collaboration: Highlight contributions to international student yield events, orientation programs, and stakeholder engagement.
• Professional Development Initiatives: Showcase how you’ve fostered growth within a team.

Use your cover letter to express your enthusiasm for international education, focus on the challenges faced by global learners, and emphasize your commitment to creating an inclusive environment.

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2. Highlight Global Perspective

GW is looking for someone who thrives in a cross-cultural environment and supports the university’s mission of advancing global education. Focus on:

• International Experiences: Mention personal or professional international exposure, whether through working abroad, studying abroad, or collaborating with international teams.
• Cultural Competence: Provide examples of navigating cultural differences successfully or implementing programming that enhances adjustment for international students.

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3. Showcase Relevant Experience

Emphasize:

• Advising Experience: Your ability to counsel students and scholars on immigration, academics, and wellness.
• Program Development: Instances where you’ve designed or delivered workshops, programming, or resources to support international learners should be highlighted.
• Problem Solving: Discuss instances where you’ve resolved complex immigration issues or advising challenges and engaged university stakeholders.

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4. Research GW and ISO

Show deep interest in GW’s vision for internationalization and ISO’s role as a leader in international student success:

• Visit ISO’s website and read about its programs and services.
• Reference how your expertise aligns with GW’s commitment to fostering a global campus community and advancing international educational opportunities.

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Preparing for the Interview

1. Cultural Scenarios: Be prepared to discuss how you would assist international students in navigating challenges like cultural adjustment, academic performance, or financial stress.
2. Handling Complex Immigration Cases: Be ready to walk through a scenario where you’ve handled a challenging immigration case, explaining your approach to compliance and advocacy.
3. Leadership Philosophy: GW values leaders who inspire growth. Be prepared to discuss how you’ve coached and developed staff as a team leader.
4. Programming Ideas: Showcase how you would propose innovative initiatives to enhance international student yield or improve student/scholar satisfaction.

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International Applicants: Additional Considerations

For international applicants, ensure that:

• Visa Sponsorship Feasibility: Confirm whether you are eligible to work in the U.S. and outline your visa status clearly in your application.
• Highlight Multilingual Skills: Fluency in additional languages, especially widely spoken ones among GW’s international student community, can be a unique asset.
• Cross-Cultural Expertise: Emphasize international education experience in advising or managing students from diverse countries.

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Why GW?

With its location in Washington, D.C., and emphasis on global education, GW offers an unparalleled opportunity to grow as a professional while making a meaningful impact on the lives of international students and scholars. As part of a team dedicated to advancing intercultural awareness, this role allows you to connect with a diverse global community and contribute to initiatives that make GW a leading name in international education.

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Tips for Submitting Your Application

1. Ensure it’s complete: Review all requirements listed at GW Job Portal. Submit all requested documents well before the closing date of June 11, 2025.
2. Be clear and concise: Avoid jargon, and tailor your application to clearly demonstrate how your experience aligns with the job description.
3. Follow up professionally: After submitting, send a polite email to confirm receipt and express your enthusiasm for the position.

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This position is more than just a job; it is an opportunity to act as a bridge between cultures and contribute to global education. Approach your application thoughtfully, demonstrate your passion for international education, and bring forward ideas on how you can strengthen GW’s international services. Good luck!