University of California Education Abroad Program
Through international academic experiences, the University of California Education Abroad Program (UCEAP) encourages students to broaden their horizons and create impactful transformations in their lives, the University of California, and the global community. Established in 1962, UCEAP serves as the UC systemwide study abroad program. Committed to this mission, the program has supported over 100,000 UC students across all ten campuses and welcomed more than 40,000 international exchange students. UCEAP prioritizes excellence through diversity, equity, and inclusivity, recognizing diversity as crucial to achieving academic success. Upholding the University of California Diversity statement, UCEAP is dedicated to providing an inclusive environment and equal opportunities for everyone. Annually, the program involves over 6,000 student participants, operates in more than 40 countries, and welcomes approximately 1,500 Reciprocity students to UC. Supported by strong academic excellence, dynamic faculty collaboration, and an intricate support network, UCEAP aims to develop future global citizens and leaders. For more information, visit uceap.universityofcalifornia.edu.
Benefits of Belonging:
Joining UC means becoming a part of a dynamic institution that highlights potential possibilities. The people are what make UC exceptional, recognized for their contributions by providing a great workplace environment, with excellent retirement and health benefits being one of the many rewards.
Job Summary:
This position requires a technical leader with extensive knowledge in the field and expertise in particular areas, often necessitating the analysis of unique, unprecedented issues. Responsibilities may include developing strategies, administering policies, processes, and resources, and functioning with significant autonomy. Reporting to the Academics Managing Supervisor (Manager), the role involves applying advanced academic advising concepts and tackling challenging advising issues, developing solutions, and proposing changes to policies and procedures. This role also involves remote communication with students, performing complex research and analysis of academic opportunities, managing study abroad credit processes, and collaborating with various departments to ensure efficient process automation.
Required Qualifications:
– Bachelor’s degree in a relevant area and/or equivalent experience/training.
– Over six years of relevant experience, including at least two years in an administrative setting.
– Strong oral and written communication skills.
– Sound judgment with strong decision-making and problem-solving abilities.
– Ability to develop innovative solutions to complex problems.
– Strong collaborative skills for coordination within a complex organization.
– Interpersonal skills, multicultural competencies, and experience working with diverse populations.
– Prior project management experience.
– Proficiency in Microsoft Office, including MS Teams and SharePoint or equivalents.
– Experience with enrollment management systems and database management software.
– Knowledge of web and social media tools.
– Experience interpreting and applying policies, requirements, or regulations.
– Capability to identify performance measures and enhance system performance.
Preferred Qualifications:
– Advanced degree in a related field.
– Knowledge of higher education policies and procedures, including those of UC.
– Experience in implementing international education programs.
– Familiarity with international institutions of higher education.
– Experience with social media platforms and services.
– Leadership or management experience in a professional team setting.
Special Conditions:
The UCEAP Systemwide Office is in Goleta, CA, near UCSB. Positions offer a hybrid work arrangement. On-site presence is required for leadership meetings, delegations, trainings, and meetings with direct reports. Travel expenses related to commuting to the office are not reimbursed. Satisfactory background check is required. UCSB is a Tobacco-Free environment.
Job Functions:
– 20% Leadership and supervision of Academic Specialists and Analysts, including mentorship and development of training materials.
– 15% Management of student academic records and supervision of registration processes for compliance with UC policies.
– 25% Development and implementation of UCEAP academic processes and policies, and collaboration with academic leadership.
– 15% Student advising and orientation, focusing on preparing students for their academic experiences abroad.
– 10% Communication with international UC Study Centers and host institutions for program academic aspects.
– 10% Program development, evaluation, and promotion, ensuring compliance with academic policies.
– 5% Collaborative project tasks and participation in various UCEAP and Systemwide initiatives
To apply for this job please visit jobregistry.nafsa.org.