International Student Support Team Leader at The University of Bolton

Job Opportunity Overview

The University of Bolton is seeking a dedicated and dynamic individual to become the International Student Support Team Leader. This role is pivotal in enhancing the overall experience of international students at the university. You will lead a team within the Student Services & Experience Directorate, with the primary goal of enriching the educational journey and personal development of international students. This position not only demands exceptional leadership and organizational skills but also a passion for nurturing a supportive and inclusive educational environment.

Key Responsibilities

• Supervise and support the day-to-day operations of the International Student Support Team.
• Develop and implement international pre-arrival and induction programs.
• Manage complex student inquiries and improve international student support services.
• Innovate ways to enhance the international student experience.
• Oversee financial assistance programs for international students.
• Establish feedback mechanisms to identify and address student needs and challenges.
• Maintain a student-focused approach, aligning services with stakeholder needs.
• Serve as the Designated Safeguarding Champion, with training provided.

How to Apply from an International Education Perspective

To apply for this role, it’s crucial to highlight your international education and cross-cultural communication experiences. Here’s how you can strengthen your application:

1. Showcase Cross-Cultural Competencies: Highlight any experiences involving international or multicultural environments, whether in educational settings or otherwise. Demonstrating your understanding and sensitivity to diverse cultural backgrounds will be invaluable.

1. Emphasize Leadership in International Contexts: Cite examples where you’ve successfully led initiatives or teams, particularly those involving international participants, to show your capability in guiding a diverse team.

1. Illustrate Problem-Solving Skills: Provide instances where you’ve addressed and resolved complex issues, especially those concerning international students or stakeholders, to illustrate your proactive approach to challenges.

1. Discuss Relevant Educational Experiences: If you have studied or worked abroad, discuss how these experiences have shaped your understanding of the needs and expectations of international students.

1. Reflect Commitment to Student Experience: Given Bolton’s student-centered approach, emphasize any contributions you’ve made to enhance student experiences, particularly in international or cross-cultural settings.

1. Express Willingness to Adapt and Learn: Mention your eagerness to undergo any specific training the role might require, such as the Designated Safeguarding Champion training.

1. Include Supplementary Skills: Skills in languages other than English can be an advantage, as well as proficiency in data analysis or digital communication tools, which may aid in collecting and evaluating feedback.

Important Dates

• Application Closing Date: 21st February 2025
• Assessment Day: Week commencing 3rd March 2025
• Interviews: Week commencing 10th March 2025

Additional Information

The University of Bolton offers a competitive benefits package, and as a smaller institution, it provides ample opportunities to collaborate across departments. This role is a fixed-term, full-time position with a salary ranging from £33,965 to £39,346 annually. The University is committed to equality of opportunity and encourages applications from all qualified individuals. For further details or to provide feedback on the application process, please reach out to the university directly