**International Student & Scholar Advisor**
**About the Opportunity:**
This job description outlines the general nature and level of work typically performed by individuals in this role. It is not intended to provide an exhaustive list of all responsibilities, duties, and skills associated with the position.
**Job Summary:**
Reporting to an Associate Director/Director within the Office of Global Services (OGS) at Northeastern University, the International Student and Scholar Advisor (ISSA) offers advisory services to international students and scholars holding F/J non-immigrant status. Acting as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), the ISSA utilizes the Student and Exchange Visitor Information System (SEVIS) to perform essential functions, collect data, generate reports, and more.
**Responsibilities of the ISSA include:**
– Provide guidance and support to F-1 students, J-1 students, and J-1 scholars to help maintain their non-immigrant status, secure employment authorization, and adapt academically, socially, and personally.
– Manage and update student and scholar records in SEVIS (Forms I-20 and DS-2019), including documenting reportable events as mandated by federal regulations.
– Stay informed of current federal regulations, SEVIS procedures, Northeastern academic policies, and OGS policies to offer timely, comprehensive advice.
– Guide NU academic departments and relevant contacts on regulatory requirements, institutional policies, and OGS procedures.
– Advise students on logistical matters such as obtaining a social security number and applying for a U.S. driver’s license/state ID.
– Serve as a liaison with government agencies like the Department of Homeland Security (DHS), the Student & Exchange Visitor Program (SEVP), the Department of State (DOS), U.S. Customs and Border Protection (CBP), and U.S. Citizenship & Immigration Services (USCIS) on student requests, data corrections, and travel issues.
– Develop and deliver training sessions on regulations for students, scholars, and relevant colleagues.
– Collaborate with academic and co-op/career advisors to ensure comprehensive international student advising.
– Partner with OGS academic services and programming support teams to facilitate orientation programming related to immigration compliance and provide initial guidance on F and J regulations for new students.
– Engage in the development, design, and implementation of programs and systems that enhance the experience of international students and scholars at Northeastern.
– Offer consistent in-person advising support and represent OGS at the Boston campus, participate in meetings, and assist with on-campus events.
– Participate in the DSO on-call rotation.
– Perform other tasks as assigned.
**Required Qualifications:**
– Bachelor’s degree
– One to three years of experience as a DSO/ARO, directly working with SEVIS to manage documentation, maintain records, and comply with regulatory reporting requirements
– U.S. citizenship or lawful permanent residency (required to be a DSO/ARO)
– Knowledge of F-1 and J-1 regulations and professional experience working with international student and scholar populations across all phases of the international student experience (pre-arrival, enrollment, post-completion employment)
– Capability and readiness to multitask and organize high-volume caseloads
– Strong verbal and written communication skills
– Ability to work independently in a fast-paced environment while being an effective team member
– Awareness of privacy laws and ability to use discretion and maintain confidentiality in student/scholar advising
**Additional Qualifications:**
– Proficiency in various computer software systems and applications, including Microsoft Office (Word, Excel, Outlook) and web-based applications
– Familiarity with batching systems such as SUNAPSIS
– Strong intercultural communication and interpersonal skills
– Experience studying or working abroad, or other international living experiences
– Knowledge of additional languages
– Previous experience with academic advising
**Position Type:**
Student Services
**Additional Information:**
Northeastern University considers factors such as a candidate’s work experience, education, and skills in its hiring decisions. Benefit-eligible employees receive a comprehensive benefits package, including medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, as well as commuting & transportation options. For more details, visit https://hr.northeastern.edu/benefits/.
Northeastern University is an equal opportunity employer that seeks to recruit and support a diverse faculty and staff community. The University values diversity in all its forms and promotes an inclusive culture of respect and cohesion. All qualified applicants are welcome and will receive consideration for employment without discrimination based on race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by law.
For more information about Northeastern University’s diversity and inclusion efforts, please visit www.northeastern.edu/diversity. To apply, please visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/International-Student—Scholar-Advisor_R127092
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