Position: International Student Advisor, Senior

Location: International Student & Scholar Services (ISSS), Atlanta Campus

Role Overview:
As a Senior International Student Advisor, you’ll play a crucial role in guiding international students through F-1 and J-1 immigration regulations, and university policies. You’ll collaborate with admissions offices to facilitate the issuance of I-20s and manage onboarding communication for incoming students. You’ll also use Sunapsis immigration compliance software and GSU’s Banner system to manage documentation and student support.

Why ISSS is a Great Place to Work:

• Flexible work environment
• Generous benefits package (health, dental, vision, tuition assistance, retirement)
• A culture of knowledge-sharing with diverse collaborations
• Opportunities for professional development and mentorship
• A rapidly expanding center in an academic setting

Key Responsibilities:

• Advising:

– Provide both in-person and virtual advising on immigration matters using compliance software.
– Stay informed about federal immigration regulation changes and serve as a resource for students.
– Address student concerns, escalating issues to leadership when necessary.

• Enrollment Management:

– Work with admissions offices to issue I-20s for newly admitted students.
– Manage orientation software and participate in admissions-related activities.

• Processing Requests:

– Respond to alerts and student requests using Sunapsis.
– Keep software functionality updated for optimal student service.

• Collaboration:

– Foster relationships with campus offices to provide referrals.
– Support internationalization goals through events and programs.
– Serve on committees to enhance student engagement.
– Advocate for international students within the university and community.

Qualifications:

Minimum Requirements:

• Bachelor’s degree with two years of related experience, or a combination of education and relevant experience.

Preferred Qualifications:

• Strong written and oral communication abilities
• Effective organizational skills
• Knowledge of federal immigration regulations
• Understanding of university policies
• Ability to work with diverse populations
• Familiarity with local community resources

Advice for International Applicants:

1. Highlight Multicultural Experiences: Emphasize any prior experience working with diverse populations or within a university setting. Showcase your ability to navigate different cultural contexts and any language proficiency.

1. Demonstrate Adaptability: Discuss instances where you’ve successfully adapted to new regulatory environments or technology systems. This role requires quick adaptation to immigration regulation changes and software updates.

1. Showcase Communication Skills: Provide examples of effective communication in multicultural settings, both written and verbal, which will be vital in advising and collaborative efforts.

1. Prove Organizational Ability: Offer concrete examples of how you’ve effectively managed multiple tasks or processes simultaneously, aligning well with the position’s responsibilities in processing and managing requests.

1. Network with Relevant Professionals: Engage with university professionals or immigration advisors through events and platforms to gain insights into the student advisory landscape and enhance your application with up-to-date community knowledge.

Applicants from diverse backgrounds are encouraged to apply, and ISSS is committed to providing a welcoming and supportive workplace for all team members