Job Opportunity: International Recruitment and Operations Assistant at the University of West London

The University of West London (UWL) is a highly regarded institution, recognized as the best modern university in London (Complete University Guide 2025) and ranked 30th overall in the UK by The Guardian University Guide 2025. Known for its emphasis on student experience and teaching quality, UWL has earned accolades like being the top university in London for overall student satisfaction (National Student Survey 2024).

This role is in the International Office, a fast-paced and dynamic department crucial to the university’s international student recruitment efforts. The International Office manages relationships with a global network of agents and partners and drives the strategy for recruiting students from different regions around the world.

As an International Recruitment and Operations Assistant, your main focus would be supporting the university’s international recruitment team. This involves handling queries from students and stakeholders via phone and email, assisting with recruitment initiatives, and contributing to operational activities. While this is an office-based role on campus, you may also attend some on-campus, virtual, or external recruitment events to represent the university.

How to Apply: Advice from an International Education Perspective

If you’re pursuing a career in international education or student recruitment, this job offers an excellent opportunity to develop your expertise in working with a diverse, global student population. To stand out, here’s some guidance:

1. Highlight Relevant Experience in International Recruitment: Make sure your application emphasizes past experience in international student admissions, education marketing, or a customer service role that involved working with diverse, cross-cultural audiences. Showcase your ability to navigate the unique challenges of interacting with students and agents from various countries.

1. Demonstrate Intercultural Competence: The university is seeking someone who is confident in working across cultures. Share examples in your CV or cover letter where you successfully managed communication or relationships in a multicultural environment-whether through international study, work, or collaborations.

1. Technical Skills Matter: The job requires proficiency with Microsoft applications and other digital tools used for recruitment. Highlight your skills in relevant software or tools, such as customer relationship management (CRM) systems or virtual event platforms. This technical competency will show your ability to adapt to the office’s fast-paced, technology-driven environment.

1. Show Enthusiasm for Higher Education: The International Office plays a vital role in shaping the university’s global standing. Demonstrate your passion for education, recruitment, and building international relationships in both your written application and interview.

1. Prepare to Discuss Flexibility and Teamwork: Since this role involves working as part of a dynamic team, explain how you’ve previously contributed to team success. Mention instances where you’ve shown flexibility, such as adapting to market changes or supporting additional projects or events.

1. Check Your Eligibility: This position requires candidates to have the right to work in the UK. If you’re applying from outside the UK, ensure you meet visa or work authorization requirements before applying, as this job does not qualify for Skilled Worker sponsorship.

To apply, visit the University of West London’s careers page and complete the application form linked here. If you have questions about the role or application process, you can reach out to Matt Naylor (matt.naylor@uwl.ac.uk) for informal enquiries. Interviews are tentatively scheduled for the week commencing 28th July 2025, so prepare to be ready to present your case for the role by then.

Additional Information

UWL is proud of its commitment to diversity and inclusion and encourages applications from underrepresented groups, including minority ethnic backgrounds, LGBT identities, and people with disabilities. By applying, you will join a university that values equality and is part of the Athena SWAN Charter for gender equality and a Disability Confident Employer program.

Best of luck with your application, and remember to emphasize your passion for international education and your readiness to thrive in a collaborative, fast-moving environment!