International Operations Officer at University College Birmingham

Are you organized, detail-oriented, and passionate about enhancing accessibility to international higher education? University College Birmingham is looking for an International Operations Officer to join our International Office.

**Key Responsibilities:**
– Oversee all administrative functions within the International Office, ensuring compliance in a sales-focused setting.
– Coordinate processes for agent appointments, monitoring, renewals, and terminations, ensuring adherence to policies and regulations.
– Maintain agent records and contracts, conduct regular data returns, and address inquiries related to these areas.
– Accurately process agent commissions in accordance with the university’s service level agreement.

**Why Join Us?**
As an essential part of our operations team, you will contribute significantly to achieving our strategic goals and providing outstanding support to our international partners. Our culture is supportive, collaborative, and open-minded. Join a university that embraces innovation in higher education delivery and student success. Don’t miss the chance to be part of our mission and make a meaningful impact!

**Benefits:**
– Generous annual leave allocation
– 29 days’ paid leave per year
– 12 Bank Holidays and Concessionary Days

– Excellent Local Government Pension Scheme
– Employer Contributions – 20.9%

– Subsidized private healthcare through Aviva, including a Digital GP Service.
– Employee Assistance Programme offering counseling services, financial wellbeing support, and bereavement support.
– Annual health MOTs with our Registered Nurse.
– Exceptional staff development opportunities, including sponsorship for professional qualifications.
– Various salary sacrifice schemes, including options for car, technology, home, and cycle.
– Heavily subsidized on-site parking in central Birmingham.
– Hybrid working opportunities.
– Free on-site gym membership.

**Closing Date:** 12 January 2025
**How to Apply:** Click ‘Apply’ to be redirected to our website, where you can download an application pack.

**Standard Information:**
University College Birmingham is an equal opportunities employer. We are proud to have been ranked 5th in the Post Graduate Education category at the esteemed 2024 Whatuni Student Choice Awards, as voted by students, highlighting the strong relationships we build between staff and students. We hold a TEF Silver rating and have received a Good Ofsted rating.

University College Birmingham has a unique collaborative partnership with the University of Warwick, ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

All employment applicants at the University will undergo an Enhanced Check with the Disclosure and Barring Service prior to starting. Additionally, applicants must demonstrate an understanding of Safeguarding principles and the PREVENT agenda within the context of further and higher education