Faculty/Division of AIMS

UNIVERSITY SERVICES

Reporting To 

International Recruitment Manager (Middle East, Latin America & the Caribbean) 

Job Purpose

The submit holder will likely be working as a part of the International Recruitment and Partnerships staff and a part of the bigger External Relations Directorate on the University of Glasgow. The function will likely be primarily based within the UAE and can report back to the International Recruitment Manager for Middle East, Latin America and the Caribbean, primarily based in Glasgow. The postholder can even work carefully with the IRM SASEA for Pakistan associated exercise.

The postholder will work carefully with the International Recruitment Manager Middle East, Latin America and the Caribbean (IRM MELA) and the Senior International Officer for the Middle East (SIO MELA), and primarily based in Glasgow, in assembly institutional and College targets in relation to the University’s worldwide recruitment technique and key efficiency indicators (KPIs). The postholder can even work carefully with the IRM SASEA for Pakistan associated exercise. 

Main Duties

1. To act as first level of contact for scholar enquiries, candidates, faculties, brokers and different stakeholders of the University within the Middle East and Pakistan. Respond swiftly and successfully to all enquiries and keep glorious buyer relations always. To lead on enquiries from present and creating markets within the area and discover recruitment alternatives within the Middle East and Pakistan.
2. To signify and promote the University to stakeholders at each on-line and offline schooling exhibitions, festivals, conferences, webinars and different recruitment occasions within the Middle East and Pakistan. Travel throughout each areas will likely be required.
3. To develop and keep glorious relationships with excessive faculties within the area, significantly worldwide faculties. To attend faculty festivals and webinars, handle faculty newsletters, and supply normal displays to a spread of audiences, together with potential college students, mother and father, and college counsellors.
4. To help in sustaining the University’s company community within the Middle East and Pakistan by common visits to company workplaces to offer displays, prepare company employees, interview potential college students and attend recruitment festivals; to help the SIO on all features of agent administration together with feeding into analysis of agent efficiency and creating supplies.

To help in figuring out and implement recruitment channels and networks for the Middle East and Pakistan

1. To help in sustaining the University’s companion community within the Middle East and Pakistan, together with making logistical preparations for, and accompanying UofG employees on, visits; giving displays to potential college students; and performing as some extent of contact for basic enquiries. To help the University with increasing that companion community within the area, as required, together with enterprise market intelligence and due diligence.
2. To plan and implement on-line and offline conversion actions in a well timed method throughout the area together with social media, digital media campaigns, and companion and agent networks.
3. To work carefully with the Student Recruitment Coordinators primarily based in Glasgow to assist recruitment associated administrative exercise equivalent to processing agent fee, journey reserving and co-ordinating digital recruitment occasions
4. To contribute to market analysis for the Middle East and Pakistan together with common semester reviews, contributing to Market Assessments and month-to-month briefings, offering common statistical and development evaluation, and horizon scanning for this area, figuring out extremely sought-after programmes.
5. To help with logistical preparations for the IRM and SIO recruitment visits throughout the area; and to co-ordinate visits to the area by related members of University of Glasgow employees.
6. To contribute to market analysis and intelligence on sponsors and exterior scholarships within the area and construct a database of sponsors with factors of contact.
7. To produce and analyse knowledge for presentation and reporting functions. To assist knowledgeable determination making and the International Recruitment Strategies for the Middle East and Pakistan
8. To help within the scholarship choice course of by figuring out Highly Qualified Applicants according to printed standards. To liaise with the Glasgow-based Scholarship Officer to make sure awards are made and accepted regularly, aiding conversion.
9. To deputise for the SIO when required and perform different duties as deemed applicable by the SIO and/or the IRM MELA 

Dimensions

You will likely be working as a part of the International Recruitment & Partnerships staff which is a part of the External relations directorate. This staff, of over 180 employees is accountable for attracting the perfect college students from throughout the UK and the world to our undergraduate and postgraduate programs. The staff generates over £150 million in worldwide tuition payment earnings for the University of Glasgow by their recruitment actions. This submit sits inside the International Recruitment & Partnerships Team and this staff is accountable for assembly the difficult worldwide scholar targets of 11,000 college students by 2026. It can also be accountable for taking part in a significant half within the University’s Internationalisation technique and serving to develop a community of companions internationally and dealing carefully with exterior facilitators equivalent to brokers and authorities ministries.

You will likely be anticipated to liaise with all ranges of educational and administrative personnel, together with senior University administration, regularly and produce well timed reviews. 

Knowledge, Skills and Experience

Knowledge – Essential

• Degree stage schooling in an English-language university
• Fluency in English
• Up so far data of schooling programs and authorities coverage within the Middle East and/or Pakistan
• Up so far data of the UK Higher Education system and software programs (e.g., UCAS)
• Some data of broader exterior market atmosphere

Knowledge – Desirable

• Ideally, Masters diploma or postgraduate qualification
• Fluency in Arabic
• Possess an understanding of the University of Glasgow
• In-depth data of the University’s diploma programmes and analysis strengths 

Skills – Essential

• Working data of databases, PowerPoint, Excel, Word and web-based analysis
• Excellent Communication and Interpersonal Skills
• Excellent analytic and problem-solving expertise
• The capability to multi-task
• A customer-focussed method to work
• The capability to work as a part of a staff
• Excellent time administration, administrative and organisational
• Self-motivation and adaptability, capable of work underneath personal course and initiative, and to a decent schedule
• Excellent Presentation expertise
• Excellent English language

Desirable

• Experience of public talking
• Experience of market analysis 

Experience – Essential

• Ideally, at the least 2 years’ expertise with the above {qualifications} or proof of development and improvement gained by ideally, 3+ years related work expertise
• Experience in a customer-facing function
• Experience of managing and processing knowledge
• Experience of giving displays to a variety of audiences

Desirable

• Experience of working in an academic recruitment/advertising and marketing workplace
• Experience of working with worldwide college students and/or employees
• Experience of taking care of budgets 

Job Features

Planning and Organising

• Planning for recruitment visits inside the Middle East and Pakistan together with journey and appointment schedules
• Planning and organising a big workload proficiently and successfully protecting varied initiatives and finishing them inside particular deadlines
• The capability to adapt and alter plans at brief discover in response to unanticipated circumstances
• Planning applicable go to schedules for inward guests to the University, and University guests to the area, to make sure objectives of holiday makers and University employees are achieved.
• Ensuring follow-up work to abroad recruitment visits is carried out in a well timed method

Decision Making

• Responding appropriately to enquiries from potential college students, faculties, abroad brokers and companion establishments. 
• Assessment of scholar {qualifications} to agreed entry requirements and recommending gives in a well timed method the place applicable
• Assessment of market alternatives and intelligence inside each areas, with suggestions for brand spanking new exercise
• Use judgement and initiative in addressing and resolving any arising points within the absence of the SIO

Internal/External Relationships

• Liaising with a variety of individuals together with: departmental colleagues; Schools and Colleges; service division employees; present and potential college students; exterior organisations equivalent to embassies and sponsors; companion establishments; alumni; sponsors and the University’s agent and college community

Problem Solving

• First level of contact for a variety of enquiries
• Act as mediator between academic brokers, faculties and educational & administrative colleagues
• Respond to queries/issues arising within the absence of the IRM MELA / SIO MELA the place choices are required to be made in an accurate {and professional} method.

Deadline of submission: 6 February 2023

To apply, click on the ‘Apply’ button.