Accountable for managing and resolving scholar instances on advanced worldwide and visa compliance subjects

Working immediately with college students you’ll handle and resolve scholar instances on extra advanced worldwide and visa compliance subjects. You might be accountable to supply a response to a scholar and oversee their question from begin to finish. With your information of key faculty processes and a dedication to excellent help, you can be embedded into the instructing centre and faculty(s); networking with key operational and tutorial groups to supply full and full recommendation as a lot as doable.

What you’ll be doing

• Understanding and making use of the BPP University Visa Compliance processes and insurance policies
• Working in accordance with university and regulatory insurance policies and procedures together with the MoPPs, GARs and QAA UK Quality Code amongst others
• Understanding and making use of faculty operational processes and insurance policies to discover all choices for college kids to supply full and thought of recommendation
• Informing and helping with the implementation of operational enhancements utilising tendencies and case situations to enhance worldwide scholar expertise
• Maintaining a excessive degree of accuracy while managing and investigating instances and offering responses
• Reviewing and responding to queries in keeping with agreed service degree agreements
• Escalating queries when acceptable.
• Ensuring an acceptable degree of element, mixed with a excessive diploma of accuracy, is used to replace programs on every case
• Efficiently utilizing scholar case administration system and every other programs associated to job function
• Contributing to the event of worldwide scholar help companies.
• Maintaining confidential scholar data
• Any different duties as assigned or obvious to realize the primary duties above.

Choose a greater work-life stability

You’ll profit from a vibrant office and a tradition that believes in taking care of others, whereas being a part of a various workforce the place distinction is well known.  In addition, you’ll work alongside different like-minded professionals who champion progress, whereas having alternatives to develop in an atmosphere the place creativity and innovation is rewarded.  On prime of a aggressive wage, we offer a beneficiant annual depart entitlement of 28 days, and there’s a rewards bundle that features retail reductions, Group Personal Pension Plan, devoted healthcare and dental plans that provide further assurance to take care of you and your loved ones. Brilliantly, you can even examine any of BPP’s programs without spending a dime – be it knowledgeable qualification or full diploma.

What we’re on the lookout for

• Educated to diploma degree or related work expertise that demonstrates analytical and communication expertise
• Experience of working within the larger training sector is most well-liked
• Experience of recommendation and case administration in the next training setting is extremely fascinating
• Computer literate with expertise of utilizing Microsoft Office – together with MS Word, Excel, and Outlook
• Ability to work with pace and accuracy
• Outstanding consideration to element
• Able to stick to strict deadlines
• Excellent communication expertise, each verbal and written
• Able to construct and preserve good working relationships throughout all ranges
• Able to work in a quick paced and pressured atmosphere
• Knowledge of the UK secondary training system is a big plus

Sound like the right match? Apply right now.

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