International Admissions Officer at University of Hertfordshire

**Position Details**
– **FTE**: Full-time (1.0 FTE, working 37 hours per week)
– **Salary**: UH6 £32,296 to £37,999 per annum, progressing annually based on designated skills and experience
– **Annual Leave**: 25 days plus standard public holidays and an additional 4 days during the office closure between Christmas and New Year
– **Location**: College Lane Campus, University of Hertfordshire, Hatfield

**Job Summary**
We are seeking a talented and proactive individual to join our International Office as an International Admissions Officer. This role is pivotal to the international admissions function of the University of Hertfordshire and supports both recruitment and commercial activities within the International Office.

**Main Duties and Responsibilities**
The primary responsibilities include:
– Processing applications from international and EU students
– Making offers and clearing academic and English language conditions
– Communicating with international and EU applicants via phone and email to facilitate their application and acceptance process
– Managing and leading a regional team of International Administrators to meet the University’s recruitment targets

**Skills and Experience Required**
– Proven experience in delivering excellent customer service, along with strong organizational and IT skills
– Substantial administrative experience in international admissions is essential
– Commitment to providing high-quality service
– Strong communication, interpersonal, and problem-solving skills
– Experience with customer relationship management (CRM) systems and student record systems
– Knowledge of international or EU qualifications, or the ability to speak a foreign language, is advantageous

**Qualifications Required**
– A minimum of a degree or equivalent qualification, or significant relevant work experience

To review a comprehensive list of responsibilities and essential criteria, please view the job description and person specification. Applicants should attach a personal statement clearly demonstrating how their skills and experience align with the Person Specification.

Please note, we are unable to offer UKVI sponsorship for this position; applicants must hold or demonstrate access to UK Right to Work before an offer is made.

**How to Apply**
For informal enquiries, please contact:
– **Kathryn Shaw, Head of International Operations**
– **Email**: k.e.1.shaw@herts.ac.uk
– **Phone**: 07789944757

– **Closing Date**: 08 October 2024
– **Interview Date**: To be confirmed

Our commitment at the University of Hertfordshire is to transform lives through Equality, Diversity, and Inclusion, fostering a diverse community. We welcome applications from all qualified candidates regardless of their protected characteristics. We recognize that candidates may meet our criteria in various ways.

**Employee Benefits**
– Generous annual leave
– Flexible working location opportunities within the UK
– Discounted memberships at our Sports Village and free Active Staff sessions
– Personal and professional development opportunities
– Family-friendly policies

Apply online via the ‘Apply’ button above. Join us and be a part of #GoHerts—transforming lives through education