We are seeking a Head of Admissions and Application Management to join our team. As the Head of Admissions for Canadian Partners, you will be responsible for providing direction, leadership, and coordination for Kaplan’s admission services to the University of Victoria and future Canadian University Partners. You can find a detailed job description here.
Qualifications:
– Bachelor’s degree
– Ideally 5 years of experience leading a successful admissions team
– Strong knowledge of the Canadian education system and international student recruitment industry
– Excellent negotiation skills with the ability to influence both internally and externally
– Goal-oriented and customer-focused
– Extensive experience with CRM systems and process development
– Experience in formulating and executing department strategy
– Ability to lead, coach, motivate, and inspire staff
– Strong adaptability to change and ability to lead a team in the same
– Effective prioritization and planning skills under tight deadlines and competing priorities
– Exceptional attention to detail
– Excellent teamwork skills and ability to work independently
– Strong problem-solving skills and ability to think on your feet
– Flexibility to work within a matrix reporting structure and collaborate with all levels in the organization
– Multicultural outlook with a commitment to assisting international students in achieving their study goals
– Willingness to work flexible hours, including early mornings, evenings, and weekends during critical periods
Desirable:
– Advanced training in operations or customer service management
– Extensive experience in operations planning and management in an educational or training setup
At Kaplan International Pathways, we provide international students from over 100 countries with a variety of flexible study options. We have academic partnerships with leading universities and offer pathways to prestigious UK universities through our 9 campus-based colleges and an off-campus college in London.
In addition to a competitive salary, hybrid/home working options, and opportunities for career advancement, we offer a comprehensive benefits package, including 28 days of annual leave, discounted Kaplan courses, 24/7 confidential helpline, company pension contributions, Maternity/Adoption/Shared Parental/Paternity/Partner pay above statutory levels, and a Medicash Health Cash Plan.
To apply for this role, please submit your CV and a Cover Letter demonstrating how you meet the requirements of the position by February 22, 2024. We recommend applying early, as we may close the role before the deadline if we have a suitable shortlist.
If you require application support or have any questions about the role, you can complete the form provided or email recruit.request@kaplan.com.
At Kaplan International Pathways, we are committed to promoting diversity, equity, and inclusion in our global workforce. We are an equal opportunity employer, ensuring fair treatment for all employees and prohibiting discrimination based on protected characteristics. We encourage individuals from diverse backgrounds to apply, including those from underrepresented groups such as diverse racial and ethnic backgrounds, LGBTQ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status. We also support Employee Resource Groups, including Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers, which provide support, connection, and advocacy. Applicants can request consideration under our Disability Confident Scheme and request reasonable adjustments for interviews