Position: Global Operations Manager
Reports to: Executive Director of Global Operations
Salary Range: USD $56,000.00 to $68,000.00
Anticipated Start Date: April 1, 2024
Apply By: Open until Filled, Applications reviewed on a rolling basis
Term of Employment: 1 year, renewable, Full time
Base of Designation: Australia, Indonesia (Bali), India, Nepal, Vietnam, or Western Samoa
Remote Eligible: Remote eligible from within Australia, Bali, India, Nepal, Vietnam, or Western Samoa
Work Authorization: Only Applicants who have legal authorization to work in Australia, Bali, India, Nepal, Vietnam, or Western Samoa will be considered.

To Apply: Please visit the World Learning employment website at https://worldlearning.applicantpro.com/jobs/ and submit your letter of interest, as well as a CV.

School for International Training (SIT) is searching for a Global Operations Manager to support the day-to-day management of SIT programs primarily in the Asia Pacific region. As a Global Operations Manager, your responsibilities will include ensuring efficient and compliant program implementation, overseeing program operations, and contributing to strategic growth and re-organization. The successful candidate will have experience living and working in the region, a strong interest in regional affairs, and a background in managing study abroad programs. The Global Operations Manager will lead administrative meetings, participate in staff training, travel periodically, and work on organization-wide projects.

RESPONSIBILITIES

STRATEGIC GROWTH AND REORGANIZATION
– Lead efforts to open new sites and liaise with potential partners and funders to support SIT’s growth in Europe and MENA
– Analyze operations in the region and create new structures and processes to meet growing program centers’ needs

STAFF AND FACULTY: PAYROLL AND OTHER PROCESSES
– Develop local staff hire processes in consultation with Human Resources
– Lead hiring processes for new local employees and contractors, ensuring compliance with internal processes
– Ensure compliant payroll processes for newly hired employees
– Maintain records of locally hired employees and oversee employee leave records
– Contribute to employee benefits, job satisfaction, and other projects

LEGAL COMPLIANCE
– Submit compulsory activity reports to government agencies
– Work with the General Counsel’s Office to create and close legal entities in the region
– Ensure timely year-end financial reporting and up-to-date agreements with accounting firms

BUSINESS AFFAIRS
– Manage negotiations, execution, and tracking of agreements for high-value goods and services
– Support programs in day-to-day financial management
– Oversee the annual budget submission process and provide regional level approval
– Complete Know Your Client documentation for banks and institutions
– Manage processes related to bank accounts, including opening, closing, and changing accounts
– Review and approve lease renewals and ensure proper collection and filing of leases

STUDENT HEALTH, SAFETY, AND WELL-BEING
– Serve as a member of the crisis response team
– Conduct site reviews according to established processes

COLLABORATIVE PROJECT MANAGEMENT AND PROBLEM SOLVING
– Lead and participate in operations team projects, such as staff and faculty training workshops, institutional business practice changes, and program-specific research and reporting

REQUIREMENTS
– Master’s degree in international education or a related field preferred, or bachelor’s degree with equivalent experience in study abroad
– Interest in and knowledge of current affairs in the region
– Minimum 3 years of experience in study abroad administration or related operational support units
– Strong problem-solving and organizational skills
– Ability to work independently and collaboratively
– Cross-cultural competence
– Ability to prioritize and manage multiple tasks
– Fluent in English and a language commonly spoken in the region

Applicants must be authorized to work in at least one of the following countries: Australia, Bali, India, Nepal, Vietnam, or Western Samoa

THE WORLD LEARNING INC. FAMILY
World Learning Inc. is a global organization consisting of The Experiment in International Living, School for International Training (SIT), and World Learning. The organization’s programs focus on international education, development, and exchange.
– The Experiment in International Living is the nation’s leading provider of international education exchanges for high school students.
– SIT offers accredited undergraduate study abroad programs and internationally focused master’s degrees.
– World Learning is a global development and exchange nonprofit organization working towards creating a more sustainable, peaceful, and just world.

World Learning is committed to diversity, equity, inclusion, and access. The organization values open dialogue, accountability, transparency, reciprocity, authenticity, and empathy.

World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing workforce diversity