Education Support Officer Position: Your Opportunity to Make a Difference in International Student Success

Are you passionate about supporting international students and driving compliance in a higher education environment? The University of Birmingham is seeking a dedicated Education Support Officer to play a key role in enhancing the experience of international students while ensuring the University meets its sponsor licence obligations. This position is a pivotal component of the Registry team, which is focused on fostering compliance, operational efficiency, and student satisfaction for learners across both taught degrees and research programmes.

Key Responsibilities

As an Education Support Officer, your work will encompass managing statutory compliance, conducting training sessions, streamlining processes, and leveraging data to inform decision-making. You will also:

• Lead the development of systems and processes to optimize international student engagement.
• Regularly conduct data audits and provide reporting to ensure adherence to compliance standards.
• Collaborate with key stakeholders across the University to build a supportive environment for international students.
• Communicate effectively across teams to deliver training and messaging aimed at improving processes tied to the student journey.

Why Apply for This Role?

This role represents an incredible opportunity to directly impact the academic and personal success of international students, who bring vibrancy and diversity to university life. By joining this forward-thinking Registry team, you’ll not only expand your professional horizons within the realm of higher education administration but also contribute to sustaining the University of Birmingham’s reputation as a global leader in education.

Advice for International Education Professionals Considering the Role

If you’re someone with a background in international education or administration, this role could allow you to specialize in a critical area-supporting the compliance and success of a diverse international student body. Here are some tips to make your application stand out:

1. Highlight Relevant Experience: Showcase your background in administrative roles, systems management, and delivering training. If you’ve worked with international students or managed compliance in a higher education setting, emphasize those achievements.

1. Show Your Knowledge of International Student Needs: Demonstrate your understanding of the challenges faced by international students, including immigration complexities, cultural integration, and academic transitions.

1. Spotlight Key Skills: Strong communication, data management, and attention to detail are paramount for this role. Provide concrete examples of how you’ve applied these skills in past positions.

1. Tailor Your Application to UK Regulations: Familiarity with UK laws and regulations related to sponsor licence obligations and visa compliance will be a great advantage. If you’re knowledgeable in this area, make it a centerpiece of your application.

1. Express Passion for International Education: Your enthusiasm to support international students should come across clearly in your cover letter. Articulate your commitment to fostering a positive experience for students navigating a foreign academic and social environment.

How to Apply

This is a fixed-term, full-time position with a competitive starting salary ranging from £32,546 to £35,116, with potential progression to £39,355. The contract runs until July 2026, offering time to make a meaningful impact on the University’s international student programs.

To apply, click the ‘Apply’ button above to access the full job description and submit your application online. If you need additional guidance before applying, informal enquiries can be made to Helen Ward via email at h.ward.2@bham.ac.uk.

Working with Diversity and Inclusion

The University of Birmingham deeply values diversity, inclusion, and flexibility. Applicants of all backgrounds and perspectives are welcomed, as the institution strives to create a supportive work environment for all.

Join the Team

If you thrive in a fast-paced environment and are eager to contribute to bolstering the infrastructure that supports international education, this is the role for you. Become part of the University’s mission to deliver excellence on the global stage while fostering an enriching experience for its growing international community