Job Description Overview and Application Advice for Deputy Head of Admissions at UAL

What the Job Is
The University of the Arts London (UAL), known globally for its creativity, innovation, and diversity, is looking for a Deputy Head of Admissions to lead its Postgraduate admissions department. This strategic position focuses on ensuring that postgraduate applicants experience a seamless and supportive admissions process, from initial application to enrolment. The role is integral to achieving the University’s ambitious recruitment goals, particularly in welcoming students from diverse backgrounds, including the UK, EU, and international markets.

As Deputy Head of Admissions, you’ll oversee admissions policy development, operational performance, and service innovation within a dynamic and fast-paced higher education environment. Moreover, you’ll play a key role in driving strategic improvements, implementing positive changes, and ensuring a high-quality service for applicants while building an empowered and collaborative team.

This is an exceptional opportunity for someone with extensive leadership experience in admissions to make a meaningful impact at one of the world’s most creative universities. UAL provides a supportive environment and a platform to share your expertise in postgraduate global admissions processes, student recruitment, and operational excellence.

Do you thrive on complexity, leadership challenges, and influencing strategic decisions in higher education? If so, this may be the perfect role for you.

Advice on How to Apply (From an International Education Perspective)
Given that this is a pivotal role at a university with an international reputation and a diverse student body, it is essential to approach your application with a global mindset. Here are some tailored tips to help you stand out:

1. Focus on Postgraduate Global Admissions Expertise

UAL is highly international, so demonstrate your knowledge of not only UK higher education policies but also global admissions practices. Highlight any experience you’ve had managing complex admissions processes for applicants from diverse geographical and cultural backgrounds. Be specific about how you’ve streamlined operations for a global applicant pool, managed resources across time zones, or improved systems to accommodate international students.

1. Showcase Leadership in an Inclusive and Diverse Context

UAL champions diversity and inclusion, so discuss your ability to create a welcoming admissions environment for students from varied cultural, social, and economic backgrounds. Provide examples of how you’ve led teams to foster inclusivity, empower team members, and innovate processes to meet diverse student needs.

1. Illustrate Strategic and Operational Impact

Share clear metrics or evidence of your previous achievements in admissions. For example, detail how you’ve improved applicant conversion rates, reduced processing times, or increased enrolments from key international recruitment markets. Be sure to explain how you balance short-term operational objectives with long-term strategic goals.

1. Emphasize Innovation and Change Management

UAL is looking for someone with a strong track record of enhancing systems and services. Share your experiences with implementing technological solutions such as admissions management software, revising policies, or delivering process improvements. If you’ve adapted systems to better serve international postgraduate applicants-such as tailoring communications for non-native English speakers-highlight this.

1. Engage with the Recruitment Process Early

Participate in the online open session on 16th October 2025 (1:30 PM-2:00 PM UK time on MS Teams) to connect directly with current team members and ask questions about the role. Engaging during this session will not only help you better understand the University’s needs but also offer a chance to showcase your enthusiasm and initiative. Prepare thoughtful questions in advance, particularly those that demonstrate your commitment to tackling the challenges of global postgraduate admissions.

1. Leverage Personal Connections to Higher Education Internationalization

Discuss any personal or professional experiences that align with UAL’s strengths in international education. Perhaps you’ve managed partnerships with overseas institutions, facilitated global recruitment fairs, or supported students in transitioning to postgraduate study in a multicultural academic setting.

1. Tailor Your Application to the Leadership Qualities Sought

In your application, convey clarity, empathy, and purpose-the leadership attributes UAL is seeking. Highlight scenarios where you’ve motivated teams in complex settings, built strong relationships with key stakeholders (including academics), and navigated the political landscape of higher education with finesse.

1. Be Detail-Oriented Yet Concise

UAL places a strong emphasis on creativity and clarity in communication. Ensure your CV and personal statement are well-crafted-concise yet impactful. Be thoughtful about demonstrating your understanding of UAL’s art- and design-focused mission and how this role contributes to achieving these goals.

Key Dates to Note

• Online Information Session: 16th October 2025 (13:30-14:00, via MS Teams)
• Application Deadline: 23rd October 2025 (23:55 BST)
• Interviews: Held on 12th November 2025

Closing Note from UAL
UAL is dedicated to providing diverse and inclusive work and learning environments. All applicants, regardless of their background, are encouraged to apply and bring their unique perspectives to the role. This is your opportunity to contribute to shaping the future of admissions at one of the world’s most innovative and culturally rich universities! Good luck!