Centre for Study Abroad Assistant at University of Bristol

**Position Overview**

The Centre for Study Abroad is pivotal in advancing the university’s international goals by managing student mobility initiatives. This role, part of the outgoing team, is dedicated to supporting short-term and summer programs, granting Bristol’s undergraduate students the chance to study, work, or volunteer abroad during the summer break.

This is a dynamic and expanding field, with new programs being introduced annually. The environment is fast-paced, offering the opportunity to gain extensive experience by collaborating with students, university departments, and external organizations.

**Key Responsibilities**

In this role, you will:

– Manage a shared inbox, respond to daily inquiries, and escalate complex issues to the officer.
– Regularly review documentation for funding and process payments for students.
– Handle data processing and maintain accurate records using our database and MS Excel.
– Provide advice to students (and occasionally parents) about summer programs over the phone, assisting them with funding requirements and preparation for their international placements.
– Offer face-to-face support at our helpdesk in the Global Lounge once a week.
– Contribute to the planning and execution of promotional and pre-departure events.

**Candidate Profile**

This opportunity is ideal for someone eager to work in a fast-paced setting and gain varied experience. The ideal candidate will possess excellent IT skills, a keen eye for detail in document verification and reporting, and strong organizational and prioritization abilities. Experience in customer service and excellent written and verbal communication skills are essential.

**Additional Information**

The application deadline is 23:59 UK time on 18/11/2024. For informal inquiries, please reach out to Jenny French at jenny.french@bristol.ac.uk.

**Our Strategy and Mission**

Our recently launched strategy for 2030 aligns with our mission, vision, and values. The University of Bristol strives to create an inclusive work environment where every individual feels empowered to be authentic and excel. We aim to attract, develop, and retain individuals with diverse experiences, backgrounds, and perspectives—especially individuals of color, LGBT individuals, and those with disabilities—because we believe that diversity is crucial to our success as a leading global civic institution