Job Title
Associate Director – International Enrollment Management

Department
International Education

Salary
$51,415 – $64,011; commensurate with experience

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Attention International Education Professionals: A Guide to Applying for the Role

Are you enthusiastic about fostering global connections, guiding international students through the admissions process, and expanding the international profile of a respected university? If so, consider applying for the position of Associate Director – International Enrollment Management at Middle Tennessee State University (MTSU). This key role supports prospective international students from their first inquiry to their successful enrollment and plays a critical part in managing partnerships with international agents and universities worldwide. Below, we’ve outlined tips to present your global perspective and international education expertise effectively.

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Essential Responsibilities & Skills for Success

This position involves a diverse range of responsibilities and qualifications, including:

• International Admissions Expertise: You’ll support the university’s entire international admissions process-from student inquiries to issuing visa-related documents (I-20 or DS-2019)-while ensuring thorough assistance for prospective students during their enrollment journey.
• Relationship Management: You will oversee collaborative partnerships with international education agents and universities. Highlight your experience building trust and maintaining successful relationships across cultures.
• Visa Processing Knowledge: As a Designated School Official (DSO) or Alternate Responsible Officer (ARO), you’ll ensure visa compliance for international students. Be prepared to describe your prior experience issuing certificates of visa eligibility.
• CRM Systems and Data Management: Proficiency with Customer Relationship Management systems (CRMs) and other tools is desirable. Highlight any technical skills or familiarity with student management systems-particularly systems designed for international education.
• Language and Multicultural Competence: Fluency in another language is a plus, as this role involves multicultural communication. If you’re multilingual, emphasize your comfort working across linguistic and cultural boundaries.

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Advice for Qualified Applicants

Given the international student focus of this position, it’s essential to tailor your application with an emphasis on your global education expertise and cultural competence. Here’s how:

1. Craft a Standout Cover Letter

In your cover letter, reflect on your passion for international education and your ability to connect with diverse student populations. Highlight specific examples, such as your involvement in international student recruitment campaigns, experience managing agent networks, or successful collaborations with universities abroad.

• Mention any direct outcomes you’ve achieved in previous roles, such as increasing international applications, developing innovative recruitment strategies, or streamlining admission workflows.
• If applicable, include stories about your experience assisting students with navigating immigration processes (such as F-1 visas or J-1 visas).

2. Showcase Your Cultural Fluency & Adaptability

As this role involves representing MTSU across international contexts, emphasize your ability to thrive in diverse environments. Mention any experiences studying, teaching, or working abroad, and explain how you’ve successfully navigated cross-cultural communication challenges.

3. Discuss Your Technical Skills

Familiarity with Customer Relationship Management systems (CRMs) is listed as a desirable qualification. If you have experience using platforms like Slate, Salesforce, or similar tools, explain how you’ve used them to monitor prospective student engagement or streamline recruitment workflows.

4. Meet the Functional Requirements

Federal regulations require candidates for this position to be U.S. citizens or permanent residents to assume the DSO or ARO role. Confirm your eligibility in the application materials. Additionally, underline any prior experience regarding visa issuance, creating I-20 or DS-2019 forms, and assisting students with SEVIS compliance processes.

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Required Education & Experience

• Master’s Degree (preferred) – An advanced degree such as an MBA, or its international equivalent, makes a strong case for your application.
• Bachelor’s Degree with Work Experience – A bachelor’s degree with two years of relevant experience in an educational setting is also acceptable.
• Experience in International Enrollment – If you’ve worked in international admissions, student services, or recruitment (preferably for two years or more), be sure to detail these accomplishments.

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Additional Considerations

• Commitment to Diversity: MTSU is dedicated to fostering a diverse and supportive community. Tailor your application to reflect your awareness of the unique needs of international students and your ability to contribute to an inclusive environment.
• Language Skills: If you have proficiency in a language other than English, it’s a valuable asset for this role. Highlight these skills and explain how they have been applied in past roles.

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Documents to Submit

• Resume: Highlight leadership, program management, CRM experience, and global education achievements.
• Cover Letter: Tailor your letter to show your passion for international education, cultural fluency, and impact in past roles.

Applicants must submit complete documents by July 28, 2025, at 11:55 PM CST for consideration.

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Why Join MTSU?

As the Associate Director of International Enrollment Management, you’ll be part of a vibrant university that values global perspectives and diversity. In addition to a competitive salary ranging from $51,415-$64,011, MTSU offers exceptional benefits:

• Generous paid leave (sick and vacation time)
• Comprehensive health, dental, and vision insurance plans
• 13 annual paid holidays
• Opportunities for retirement savings through 401K and 403B plans
• Educational benefits for employees and their families

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A Note on Inclusivity and Equal Opportunity

MTSU is an equal opportunity, affirmative action employer committed to diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are strongly encouraged to apply.

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Final Thoughts

This role is ideal for candidates passionate about leveraging their international education expertise to foster global student success. Submit your application by the July 28, 2025 deadline, and make sure your materials demonstrate your commitment to international enrollment and your ability to thrive in a multicultural academic setting.

We wish you the best of luck in the application process!