Agent Compliance Manager at University of Southampton

Job Summary: Agent Compliance Manager at the University of Southampton

The University of Southampton is seeking a dynamic, analytical, and passionate individual to lead its Agent Team within the International Office. As the Agent Compliance Manager, you will play an integral role in shaping the university’s international recruitment strategies by utilizing your expertise with international agents in the UK Higher Education Institution (HEI) market. This position is pivotal in managing vital projects, ensuring compliance with the Agent Quality Framework, and fostering relationships with education technology partners.

Responsibilities:

• Oversee key annual projects such as agent commission payments, performance reviews, and onboarding of new agents.
• Develop and enhance processes for high-priority projects to streamline operations.
• Collaborate with the International Agreements Manager on EdTech contracts within the international office.
• Supervise the agent management team, overseeing workloads, evaluating performance, and inspiring team collaboration.
• Work closely with departments across Global Recruitment, Admissions, and Marketing to ensure cohesive strategy execution.

Candidate Attributes:

The ideal candidate will be motivated, detail-oriented, and culturally sensitive, able to balance multiple priorities effectively. Strong problem-solving skills and the ability to maintain agility in a fast-paced environment are essential.

Advice for International Applicants:

Candidates from an international education background are encouraged to apply. When showcasing your credentials, emphasize experience with international agents and familiarity with the UK HEI market. Highlight your ability to adapt and apply your expertise within the context of global recruitment dynamics.

Ensure your application reflects:

1. Cultural Understanding: Demonstrate your sensitivity and respect for diverse cultural dynamics, which will aid you in managing international agents effectively.

1. Experience and Initiative: Provide concrete examples of how you’ve successfully navigated complex international projects and made impactful decisions under pressure.

1. Communication Skills: Emphasize your proficiency in coordinating with diverse teams and stakeholders across different cultural and professional backgrounds.

1. Commitment to Inclusivity: Showcase your dedication to fostering inclusive work environments, aligning with the university’s commitment to sustainable and inclusive practices.

Why Join Us:

The University of Southampton offers an inclusive and supportive work environment, competitive benefits, and opportunities for professional development. We support hybrid work models, allowing for flexibility and a balanced work-life arrangement. Enjoy generous holiday allowances, a comprehensive pension scheme, and access to subsidized health and fitness facilities along with various employee discounts.

We invite candidates who are committed to contributing to our vision of sustainable international recruitment excellence to apply and help us continue shaping an inclusive global academic community