International Education Perspective: How to Apply for the Academic Officer Role at King’s Own Institute (KOI)

King’s Own Institute (KOI), a premier private institution in the heart of Sydney and Newcastle, Australia, presents a fantastic opportunity for educational professionals worldwide. Offering distinguished courses in Accounting, Business, Management, Information Technology (IT), and TESOL (Teaching English to Speakers of Other Languages), KOI is seeking a dynamic individual to join their esteemed Academic team as an Academic Officer.

About the Role:

The primary responsibility of the Academic Officer will be to execute academic administrative tasks, support the Academic Manager, Senior Academic Officer, and academic teaching staff, ensuring the seamless operation of KOI’s Academic Department and delivery of top-notch education to students. Additionally, the role involves collaboration within a dedicated team to provide high-quality, student-centered, professional, and efficient services.

Key Responsibilities:

• Respond to and assist with student inquiries
• Organize and support examination logistics
• Facilitate student enrollment processes
• Review cases of student misconduct
• Help improve students’ learning experiences
• Support teaching staff needs
• Recruit and train casual staff for academic activities
• Maintain records in the Student Management System (SIMS) and student files
• Collaborate with Marketing, Admissions, and Student Services departments for enrollment and orientation
• Aid Student Services in assessing student performance and engagement
• Assist the Head of Programs in course management
• Report student-related issues to the Academic Manager and Senior Academic Officer
• Support the Academic Manager and Senior Academic Officer in maintaining best practices and efficient operations
• Contribute to the development of student and staff instructions, notices, and guides
• Participate in professional development opportunities
• Complete tasks assigned by KOI Management

Essential Criteria:

• At least one year of experience in an academic role
• Strong communication skills (written, verbal, and reading) and customer service proficiency
• Meticulous attention to detail and accuracy in data entry
• Advanced computer literacy, including proficiency in Word, Excel, Google Suite, typing, and student database management

Desirable Criteria:

• Previous administrative experience in higher or tertiary education
• Experience working with international students
• Understanding of DHA regulations concerning visas and ESOS regulations relevant to higher education providers
• Familiarity with TEQSA standards and AQF guidelines
• Ability to work effectively with individuals from diverse cultural backgrounds
• Skills in data compilation and analysis

Application Tips for International Candidates:

• Highlight in your application any experience working with international programs or diverse student bodies.
• Illustrate your familiarity with Australian higher education or equivalent systems.
• Detail any cross-cultural communication skills and experiences.
• Emphasize any knowledge or familiarity with Australian regulations, such as DHA and ESOS.
• Showcase your adaptability and how you have successfully worked in multicultural settings.

If you are inspired to advance your career and contribute to a vibrant educational environment, we invite you to send your CV and cover letter to our HR Department. Please note, candidates must reside in Sydney, NSW, and only shortlisted applicants will be contacted