The American Institute for Foreign Study (AIFS UK Ltd) – AIFS Abroad **Location:** London **Salary:** £28,000 **Hours:** Full Time **Contract Type:** Permanent **Posted On:** November 4, 2024 **Application Deadline:** November 20, 2024 **Reporting to:** Deputy London Director Founded in 1964, The American Institute for Foreign Study (AIFS) has facilitated educational and cultural exchange programs for over 1.6 million students. AIFS Study Abroad is seeking a Student Services Advisor for its London Global Education Centre. This team-oriented role supports the Deputy London Director in planning and executing AIFS Abroad programmes, including study abroad, faculty-led initiatives, and internships. **Responsibilities:** – Collaborate with the on-site team to provide support, cultural programming, counselling, and housing for visiting U.S. students. – Offer pastoral care to AIFS participants as needed. – Assist in the organization and supervision of student accommodations. – Provide emergency support with a dedicated duty mobile phone. – Aid the Deputy London Director in organizing AIFS programmes – managing bookings, housing, and other programme elements. – Facilitate social and cultural activities. – Flexible scheduling is required for evening and weekend work related to cultural events. – Prepare welcome materials, covering programme specifics such as housing and travel logistics. – Coordinate flight information and logistics for arrival days, including transfers and staffing. – Greet and assist students upon airport arrival and their transition to accommodations. – Attend academic field trips with students and faculty. – Plan and lead information sessions as part of the orientation programme. – Develop initiatives with the Deputy London Director, which may include student wellbeing, residence life, event coordination, sustainability, and career readiness. – Perform additional duties as assigned. **Performance Goals:** – Meet at least a 90% “excellent” and “good” rating on student evaluations. **Required Skills:** – Degree-level education or equivalent experience. – Strong written and verbal communication skills. – Numeracy skills and record-keeping ability. – Creative problem-solving and initiative. – Excellent interpersonal skills with a friendly approach suitable for customer service with U.S. faculty and students. – Ability to work both independently and collaboratively. – Commitment to quality, adaptability, and prioritization skills. – Proficient in Microsoft Office Suite. **Preferred Experience:** – Experience living, working, or studying abroad. – Background in Higher Education or study abroad programmes. **Salary and Benefits:** – £28,000 salary for a minimum 35-hour workweek (Monday to Friday), with additional hours as programme demands. – 20 days paid holiday per year, plus bank and public holidays. Weekend work may be required. **Application Process:** To apply, please submit your CV and cover letter highlighting your qualifications for the role to collegejobs@aifs.co.uk (via the ‘Apply’ button) by Wednesday, November 20, 2024. Applicants must be eligible to work in the UK. AIFS UK Ltd is dedicated to fostering a diverse, inclusive, and equitable environment for all participants and is an equal-opportunity employer. We welcome your feedback on our advertisement’s quality. If you have any comments regarding this ad or its categorization, please send us your feedback