### De Montfort University (DMU) De Montfort University (DMU) is a forward-thinking, globally-oriented institution committed to excellence in teaching and learning, while offering an exceptional student experience. The university is culturally diverse and dedicated to public good, creating an inclusive and dynamic environment where both staff and students can flourish. DMU stands as a vibrant, multicultural center for learning, creativity, and innovation, unafraid to challenge conventional norms. ### Faculty / Directorate The Directorate provides comprehensive marketing and communications support to the university. Services include brand and creative development, design and print services, corporate and student recruitment marketing campaigns, CRM and conversion campaigns, faculty marketing and recruitment, reputation management, media relations and public affairs, internal and external communications, events, admissions, engagement with schools and colleges, widening participation, enquiry management and follow-up, web and digital development, and market insight. ### Role This is a fixed-term maternity cover position for up to 12 months, or until the return of the current post-holder, whichever is sooner. As an Admissions Manager, you will oversee key admissions activities such as selection events, confirmation and clearing, and scholarship and bursary allocations. The role demands a high-quality, customer-focused administrative service and a commitment to exceptional customer service. In this role, you will lead a team and manage relationships with key stakeholders including Faculties, the International Office, Marketing & Communications teams, and Partners. Adaptability is crucial as you work to deliver a top-tier applicant experience. ### Ideal Candidate To succeed in this role, you should have either a first degree or equivalent experience, alongside a proven track record in developing and implementing admissions policies and managing staff within a customer service environment. Strong communication and interpersonal skills are essential for liaising with key stakeholders and delivering accurate information and reports. You should also possess expertise in managing events and coordinating resources during peak periods of the admissions cycle. A commitment to continuous improvement, compliance with statutory requirements, and the flexibility to work outside core operating hours are key attributes. If you are passionate about providing a high-quality applicant experience and thrive in an innovative environment, we encourage you to apply. For a complete description of this role, please view the job description and person specification. **Closing date: 01 September 2024**