OVERVIEW University College Birmingham is seeking an International Operations Officer to join the International Office in Birmingham, West Midlands. This role focuses on supporting international operations through effective administration, coordination of agent processes, and management of records and contracts. The position is suited to a detail-orientated professional with an interest in making higher education more accessible and supporting the university’s international strategic objectives. The successful candidate will contribute to the smooth running of international operations by supporting partners, maintaining accurate information, and assisting with compliance and commission activities linked to international agent relationships. KEY RESPONSIBILITIES – Support International Office administration activities – Coordinate agent appointment processes – Coordinate agent compliance processes – Manage agent records – Manage agent contracts – Process agent commission – Support international partners – Contribute to the university’s international operations and strategic objectives REQUIREMENTS – Organised approach to work – Strong attention to detail – Interest in making international higher education more accessible – Ability to support administration and operations functions WHY THIS ROLE MATTERS International operations play an important role in supporting institutional partnerships, student recruitment activity, and effective administration across higher education. By coordinating agent processes and maintaining accurate operational records, this role contributes to consistent standards and effective collaboration with international partners. The position also supports accessible international engagement by helping ensure operational processes are managed efficiently and professionally within the university environment in Birmingham. BONUS: APPLICATION ADVICE – Review the job description carefully and align your application with the listed operations and administration responsibilities – Highlight any experience managing records, contracts, or compliance-related processes – Demonstrate attention to detail through clear examples from previous roles – Show an understanding of international higher education and partner support activities – Include examples of working with multiple stakeholders or coordinating appointment processes – Ensure your application is accurate, complete, and tailored to the role at University College Birmingham