OVERVIEW The Assistant Director of Global Operations Management at Williams College plays a central role in supporting and strengthening the operational backbone of Global Education and Study Away (GESA). This position focuses on managing complex administrative, financial, technical, and risk-related processes that enable study away and faculty-led global programs. Reporting to the Dean of Global Education, the role combines strategic oversight with hands-on operational leadership in a growing office. KEY RESPONSIBILITIES – Oversee systems and operations related to the Home School Tuition policy – Lead and support risk mitigation work connected to Study Away programming – Collaborate with faculty to streamline short-term faculty-led travel course processes – Work with the Winter Study Director and Winter Study Program Committee on course management and operations – Liaise regularly with legal counsel, information technology, and external partners on risk mitigation and financial matters related to Study Away – Partner with the Dean of Global Education to develop and maintain the list of approved program partners – Manage the budget associated with Home School Tuition implementation and management processes – Oversee and manage the Terra Dotta platform REQUIREMENTS – Bachelor’s degree required – Advanced degree preferred – Experience with global programming, risk management, or related fields – Higher education administration experience preferred – Strong technical aptitude – Experience managing the Google suite preferred – Experience with Terra Dotta preferred – Demonstrated ability to manage budgets independently – Demonstrated ability to manage complex projects independently WHY THIS ROLE MATTERS Effective global education programs depend on strong operational systems, clear risk management practices, and reliable financial oversight. This role ensures that students and faculty can engage in study away opportunities that are well-supported, compliant, and sustainable. By coordinating across academic, legal, technical, and administrative partners, the Assistant Director helps translate institutional priorities into well-functioning global programs. BONUS: APPLICATION ADVICE – Use your cover letter to clearly connect your experience with global programming, risk management, or operations to the responsibilities outlined for this role. – Highlight specific examples of budgets, systems, or platforms you have managed, particularly if you have worked with Terra Dotta or similar tools. – Demonstrate your ability to collaborate across departments by describing work with faculty, administrators, or external partners. – Emphasize analytical skills and independent judgment, especially in situations involving complex or sensitive operational decisions. – If applicable, address your experience supporting short-term or faculty-led programs, as this is a key component of the position. – Be prepared to discuss how your work contributes to inclusive and well-supported global learning environments.