Position Details Full-Time | Multiple Fixed-Term Positions (until December 2026 / December 2027) Higher Education Officer Level 5 | $84,599 – $93,366 p.a. Location: Bedford Park / Kaurna Country View Position Description About the Role This key student-centric role is based in one of our five colleges at Beford Park and contributes to the ongoing development and delivery of the University academic timetable, which includes data collection, data entry, analysis and management of timetabling data and resolution of timetabling changes. Working within a highly skilled team, you will monitor and support class management activities, processes relating to the engagement of academic staff and participate in regular audits and inspections of university teaching spaces, while taking ownership of our goal to improve processes incrementally. Some of the key position responsibilities are: Developing and maintaining effective stakeholder relationships with Teaching and Professional staff and provide high quality customer service for information, interpretation of policies and procedures and advice on class timetabling, class management and information regarding bookings for central teaching rooms within the University Undertaking the annual timetabling data collection process and provide support for Teaching staff in the provision of this data in accordance with University deadlines. Work with individual staff members across Colleges to improve timetabling approaches to increase efficiencies and outcomes for students. Assisting with the maintenance of the Clash Free Pathways required to support the optimised University timetable. Maintaining Topic and Topic Availability data in the student system along with the management and maintenance of Topic Coordinators and Teaching teams. Contributing to all Class Management activities including the monitoring of waitlists, provision of reports, process special circumstances requests and resolve student class registration issues. Ensuring students are informed on how to improve student benefits from their timetable, through information, familiarisation material and communications. Please view the Position Description for a more comprehensive list of key responsibilities & capabilities. Opportunities for development, or to build on your current skills will be available to the successful applicant. About You Your communication, customer service and interpersonal skills ensure your ability to maintain and enhance relationships with students, staff and other stakeholders, enabling constructive and collaborative interaction to achieve successful outcomes. These skills are matched by exemplary organisational, time and workload management skills, including your ability to prioritise workload to meet strict deadlines. To be successful as an Education Resources Officer, you will also demonstrate: An understanding or experience in scheduling, timetabling or class management in an education environment or equivalent. The ability to work in a team environment and assist in achieving strategic outcomes. Knowledge of higher education administrative business processes and an understanding of relevant policies and procedures. High level written, verbal and computing skills including the ability to produce written information, reports, correspondence and presentations for a range of audiences. Proven ability to think about the task at hand, and finding better ways of doing it (process improvement) About the Student Administration Services Student Administration Services operates under a university wide matrix services model. SAS teams are integrated within