Placement Support Officer, Academic Innovation Fremantle campus Part-time opportunity (0.6), Fixed term contract Join a dynamic Student Support Hub team where you’ll help ensure smooth day-to-day operations. Join the university that takes a personalised approach to education $79,954 pa (level 5) + 14.5% superannuation (pro-rata) – 12 months About the university We believe in the power of education to transform lives, strengthen communities and help people become the best version of themselves. The University of Notre Dame Australia is a modern, national Catholic university that serves more than 12,000 students across its campuses in Fremantle, Broome and Sydney. With a community of over 1,000 academic and professional staff, Notre Dame is recognised for its personalised learning environment, strong graduate outcomes and holistic educational philosophy rooted in critical thinking, ethics and the Catholic intellectual tradition. About the office The Academic Innovation portfolio at the University of Notre Dame Australia drives transformative initiatives that enhance learning, teaching, and student success through digital innovation and employability-focused programs. The portfolio advances experiential and work-integrated learning, continuing and online education, and strategic cross-sector partnerships that strengthen alignment across the tertiary education landscape. By fostering seamless pathways, lifelong learning opportunities, and graduate readiness, Academic Innovation contributes to a values-driven educational ecosystem that supports learner achievement and long-term societal impact. About the role The Placement Support Officer provides university-wide support for the governance, administration, and effective operation of student placement systems and processes. The position coordinates placement documentation, compliance administration, system access, user management, and communication resources across key platforms, ensuring consistency, compliance, and continuity across Schools. The position reports to the Manager, Experiential Learning and Industry Engagement. Key Responsibilities Develop, maintain, and standardise placement documentation, communication templates, and resource libraries to ensure consistency and compliance across Schools. Manage document change requests, approvals, and version control processes for placement-related resources. Provide operational and administrative support for university-wide placement management systems and processes. Support continuous improvement initiatives and assist with the implementation of placement system and process changes. Coordinate placement administration activities, including semester transitions, and act as a central contact for escalated system issues. Monitor and maintain compliance governance within placement systems, supporting Schools to manage student placement compliance requirements. Administer user onboarding, registration, access, and support for placement-related systems, including Okta and SONIA. Manage SONIA user accounts, role-based access controls, system updates, and ongoing maintenance in accordance with university policies and governance frameworks. Qualifications, skills & experience Relevant degree qualification with administrative experience, or an equivalent combination of education, training, and relevant work experience. Demonstrated experience in administrative, systems support, or operational roles within a complex organisation, preferably in higher education or placement-based environments. Strong organisational, time management, and record-keeping skills, with the ability to manage competing priorities and meet deadlines. Excellent written and verbal communication skills, with the ability to prepare clear documentation and engage effectively with diverse stakeholders. Proficiency in Microsoft Office applications and experience using enterprise systems, databases, or university platforms. Sound understanding of governance, compliance, documentation control, and quality assurance processes. Experience