OVERVIEW The Reporting and Insights Specialist is a fixed-term, full-time role within Student Equity and Disability Services at the University of Melbourne. The position focuses on transforming complex student data into actionable insights that strengthen equity, disability, and inclusion services across the institution. Working within Student and Scholarly Services, the role plays a central part in evidence-based planning, service improvement, and accountability. KEY RESPONSIBILITIES – Develop and maintain procedures for robust data handling, management, and governance aligned with University and regulatory standards – Design and implement reporting mechanisms that inform operational planning and service delivery across Student Equity and Disability Services and related programmes – Integrate and leverage data from multiple Student and Scholarly Services activities to enable streamlined data collection, curation, analysis, and evaluation – Produce clear reports and insights that monitor service performance and support continuous improvement across student equity services – Track and communicate process and service efficiency measures, identifying opportunities for innovation and improved student outcomes REQUIREMENTS – A relevant degree with experience in data, evaluation, or a related analytical field – Understanding of higher education operations, ideally within student-facing services or teaching and learning support environments – Demonstrated experience analysing large, complex data sets and guiding stakeholders in interpreting results for decision-making – Strong conceptual, analytical, and problem-solving skills to prioritise issues and design practical, innovative solutions – Ability to communicate complex information clearly through well-structured written reports, presentations, and stakeholder advice – Contemporary knowledge of disability, mental health, educational adjustments, and evolving assistive technologies – Current valid work rights for Australia, noting that visa sponsorship is not available – Willingness to obtain and hold a Working with Children Check WHY THIS ROLE MATTERS This role supports the University of Melbourne’s commitment to access, inclusion, and student success by ensuring decisions are guided by high-quality evidence. By strengthening how equity and disability services understand demand, performance, and outcomes, the position contributes directly to improved experiences for students from diverse and under-represented backgrounds. The work also helps the institution meet its regulatory, governance, and ethical responsibilities in student support. BONUS: APPLICATION ADVICE – In your cover letter, clearly link your data and reporting experience to student equity, disability services, or other student-facing environments within higher education – Provide concrete examples of how you have analysed complex data sets and translated findings into insights that influenced service improvement or decision-making – Highlight your experience working with multiple stakeholders and explain how you communicate technical information to non-technical audiences – Demonstrate awareness of equity, disability, and inclusion contexts, including familiarity with educational adjustments or assistive technologies where relevant – Ensure your application addresses both analytical capability and an understanding of higher education operations, not just technical skills – Confirm that you meet eligibility requirements, including Australian work rights and readiness to complete a Working with Children Check, before applying