OVERVIEW The Safety Caseworker role at the University of Technology Sydney (UTS) sits within the newly established Safe and Respectful Communities (SARC) Team and plays a critical role in supporting student and staff safety. The position focuses on responding to disclosures of concerning student behaviour, including gender-based violence, using trauma-informed and evidence-based approaches. Based at UTS’s central Sydney campus, the role contributes directly to the university’s commitment to social justice, inclusion, and wellbeing. KEY RESPONSIBILITIES – Act as the first point of contact for disclosures and reports of concerning student behaviour, including gender-based violence. – Deliver trauma-informed, person-centred case management for staff and students, including intake, risk assessment, and safety planning. – Respond to crisis and critical incidents, coordinating support with internal and external services. – Advise staff and students on university support services, investigation pathways, and local resolution processes related to student behaviours of concern. – Coordinate, monitor, and report on instances of concerning student behaviour. – Maintain a responsive intake service and manage a diverse caseload, ensuring timely and high-quality support aligned with best practice. – Contribute to projects that improve reporting processes, policies, and service quality through stakeholder engagement and continuous improvement initiatives. – Undertake accurate case administration, reporting, and documentation. – Liaise and collaborate with internal and external stakeholders. – Engage in supervision and ongoing professional development. REQUIREMENTS – Experience working in support services related to sexual assault, domestic and family violence, or similarly complex concerns. – Capacity to work with sensitive and complex subject matter related to safety and gender-based violence. – Demonstrated experience providing trauma-informed services to people from diverse backgrounds and with diverse needs. – Demonstrated experience working effectively within a team environment. – Demonstrated experience engaging with a range of stakeholders in a complex organisation. – Current and valid work rights in Australia. – Willingness to declare any past investigations relating to gender-based violence, in line with statutory obligations. WHY THIS ROLE MATTERS This role is central to creating a safe, respectful, and inclusive university environment where students and staff can learn and work without fear. By ensuring consistent, trauma-informed responses to safety concerns, the Safety Caseworker helps build trust in institutional processes and supports positive outcomes for individuals and the broader community. The position also contributes to UTS’s leadership in social justice and compliance with national standards addressing gender-based violence. BONUS: APPLICATION ADVICE – Use your cover letter to clearly map your experience to each selection criterion, providing concise and relevant examples. – Demonstrate your understanding of trauma-informed practice and how you apply it in real-world case management scenarios. – Highlight experience working with diverse communities and explain how you adapt your approach to meet different needs. – Show evidence of effective collaboration within multidisciplinary teams and complex organisational settings. – Emphasise your ability to manage sensitive information, maintain accurate documentation, and balance a diverse caseload. – Ensure all application documents are correctly named as instructed and submitted before the stated closing date.