SuniTAFE Mildura campus is seeking two people-focused Enrolment Advisors who thrive in a fast-paced team and are passionate about student success. Reporting to the Customer Service Team Leader, you’ll guide students through course options, requirements, and enrolment. The role will be the first point of contact for students, guiding them through course options, entry requirements, and the enrolment process with clarity and care. With strong multitasking skills and a customer-first mindset, this role will play a key role in delivering a smooth and positive student experience. The role aims to ensure every student has a smooth and positive experience. This is an opportunity to make a meaningful impact and help learners take the first step toward their future. Your responsibilities will include: Respond to general and course enquiries Ensuring the minimum service standards are achieved and details are entered in the Institute’s Student Enquiry system. Provide knowledgeable advice on courses and enrolment requirements to prospective students. Following up course enquiries within the minimum service standards timeframes, converting where possible from enquiry to enrolment. Provide expert advice to guide and assist prospective students with enrolment application requirements. Utilise effective and efficient organisational and time management skills to prioritise tasks and respond to a variety of queries and competing demands. Advise on payment options including VET Student Loans, Centrepay and payment by instalment plans and any entitlements or subsidies available. SuniTAFE employee benefits that Make a Difference Flexible Working Arrangements to help you support your daily commitments, including option to work from home or compressed hours and up to 4 weeks additional purchased leave. TAFE Kids Childcare Centre on Mildura campu s: Priority access and discount for SuniTAFE employees. Attractive leave entitlements including paid parental leave. Free on-site car parking. Onsite Library offering a vast selection of books across various categories. Discounted beauty services at our Mildura Campus. Onsite Nexus Cafe to keep you fuelled with tasty and healthy meals throughout the day. Professional Development and Career pathway opportunities Prioritising your health and happiness at work. Employee Mental Health and Wellbeing Program prioritising your wellbeing. Inclusion focused workplace to foster a culturally varied working environment. The successful candidate will be required to provide: A criminal record check which is less than 6 months old. A valid working with children check. This position is open to Australian residents only or those with current working rights in Australia. Applications for this position will remain open to 29 May 2026, 5:00 PM. Your application must include: Your CV/resume. A cover letter addressing the Key Selection criteria (no more than 2 pages) For the Key Selection Criteria please refer to the position description available at Enrolment Advisor | SuniTAFE . For further information please contact Kim Russell, Senior Manager – Administration at 03 50223612 or email at krussell@sunitafe.edu.au . Alternatively, please contact Mushrath Mohsin, Talent Advisor via telephone on 03 50223614 or email at jobs@sunitafe.edu.au Child Safety Commitment SuniTAFE is a child safe organisation that is committed to the safety and wellbeing children and young people.