OVERVIEW The Student Recruitment Officer role at the Institute of Health and Management (IHM) Australia focuses on guiding prospective students into healthcare and community services education. Based in Parramatta, Sydney, this position serves as the first point of contact for both domestic and international applicants. The role combines student advising, relationship building, and enrolment support within a growing higher education and vocational education provider. KEY RESPONSIBILITIES – Engage with prospective students through phone, email, social media, and website enquiries – Provide personalised guidance on courses, career pathways, and study options – Support domestic and international students throughout the enrolment process – Meet intake and enrolment targets while maintaining a high standard of student service – Conduct campus tours and assist with student engagement activities and events – Maintain accurate student records and follow-up communications – Stay up to date with Australian student visa regulations and compliance requirements – Collaborate closely with Marketing, Admissions, Academic, and Campus teams to ensure a seamless student experience REQUIREMENTS – Bachelor’s degree in Business, Marketing, Education, or a related discipline – Minimum 1 year experience in student recruitment, admissions, education consulting, or a similar role – Strong understanding of Australian student visa processes and international student requirements – Excellent communication and interpersonal skills – Ability to build rapport and maintain strong stakeholder relationships – A target-driven mindset with a passion for student success – Strong organisational and time management skills – Commitment to ethical and student-centred practices WHY THIS ROLE MATTERS Student Recruitment Officers play a critical role in connecting prospective learners with education pathways that can shape their professional futures. In healthcare education, accurate advice and ethical recruitment are essential to ensure students are well informed and prepared for demanding study programs. This role supports institutional sustainability while contributing to positive outcomes for students entering health and community services careers. BONUS: APPLICATION ADVICE – Clearly demonstrate your experience working with prospective students, especially across domestic and international markets – Highlight your knowledge of Australian student visa processes and compliance in practical terms – Provide examples of how you have met enrolment or recruitment targets while maintaining service quality – Emphasise communication skills, including your ability to explain course options and career pathways clearly – Show alignment with student-centred and ethical recruitment practices in your cover letter – Tailor your application to reflect an understanding of healthcare and community services education pathways