OVERVIEW The School Operations Officer role at The University of Western Australia supports the effective day-to-day functioning of a University School through high-quality administrative and operational services. Based at the Crawley campus in Perth, this part-time (0.8 FTE) ongoing position sits within College Services and contributes directly to student success, research activity, and the University’s strategic objectives. KEY RESPONSIBILITIES – Support the day-to-day operations of a University School by providing high-quality administrative and operational assistance – Deliver academic support services and general administrative support across a range of programs and activities – Work collaboratively with academic and professional staff to ensure seamless service delivery – Provide support for higher degree by research (HDR) activities – Assist with the coordination and support of committees – Contribute to engagement activities and events – Undertake general office coordination duties – Participate in continuous improvement initiatives by identifying opportunities to enhance processes, workflows, and service outcomes REQUIREMENTS – Demonstrated experience in providing administrative support within a complex or fast-paced environment – Experience ideally gained within higher education or a similar setting – Highly developed organisational skills, with the ability to manage competing priorities and meet deadlines – Strong communication skills, with the ability to provide clear advice – Ability to build effective working relationships with a diverse range of stakeholders – Proven capacity to use initiative and exercise sound judgement – Ability to work both independently and collaboratively as part of a team – Strong customer service focus and a commitment to delivering high-quality, responsive support WHY THIS ROLE MATTERS Effective school operations are essential to the success of students, researchers, and academic staff in a university environment. This role helps ensure that academic programs, research activities, and engagement initiatives run smoothly through reliable administrative and operational support. By contributing to continuous improvement, the School Operations Officer also plays a part in strengthening service quality and institutional effectiveness over time. BONUS: APPLICATION ADVICE – Carefully review the position description and selection criteria, and ensure your resume and cover letter clearly address each requirement using concrete examples – Highlight experience that demonstrates your ability to manage multiple priorities in a complex or fast-paced environment – Provide specific examples of how you have supported academic, research, or professional staff in previous roles – Emphasise your communication skills and ability to work effectively with diverse stakeholders – Demonstrate your customer service mindset by describing how you have delivered responsive and high-quality support – Ensure your application is submitted online before the stated closing date and that all requested documents are included