OVERVIEW The Student Support Officer role at the Institute for Urban Indigenous Health (IUIH) focuses on supporting students undertaking Aboriginal Health Worker and/or Aboriginal Health Practitioner qualifications. The position is designed to ensure students experience culturally safe, supported, and work-ready training and clinical placement pathways. Based in Windsor, Brisbane, the role contributes directly to strengthening the Aboriginal and Torres Strait Islander health workforce in Southeast Queensland. KEY RESPONSIBILITIES – Support student attendance through proactive engagement and problem-solving to address barriers – Deliver mentoring to strengthen students’ connection to culture and community throughout their training journey – Provide tailored training support through the implementation and advocacy of Individual Learning Support Plans – Deliver individual or group tutoring and ongoing mentoring to promote successful course completion – Conduct community and employer site visits, where applicable, to strengthen support networks and monitor student progress – Engage regularly with key stakeholders including employers, students, and the broader community to ensure a holistic and supportive learning environment REQUIREMENTS – Current C Class Driver’s Licence (Queensland) – Current Criminal History Check – Current Working with Children Check (Queensland Blue Card) – Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care or equivalent – Demonstrated experience working with Aboriginal and Torres Strait Islander people and/or communities (desirable but not mandatory) – Certificate IV or higher in Training and Assessment (desirable but not mandatory) WHY THIS ROLE MATTERS This role plays a critical part in building a skilled and supported Aboriginal and Torres Strait Islander health workforce by addressing barriers to student success and promoting culturally safe learning environments. By providing tailored support and strong community connections, the Student Support Officer helps improve training outcomes and contributes to better long-term health care delivery for Indigenous communities. BONUS: APPLICATION ADVICE – Clearly demonstrate your understanding of culturally safe practice and your commitment to supporting Aboriginal and Torres Strait Islander students – Highlight any experience in mentoring, student support, community engagement, or workforce development – Ensure all mandatory compliance documents (licence and checks) are current and ready to be provided – Use examples that show your ability to adapt support strategies to individual student needs – Show alignment with IUIH values such as inclusivity, community connection, and respect for Aboriginal Ways – If applicable, explain how your training or assessment qualifications strengthen your ability to support student learning journeys