Company Description Navitas and Charles Sturt University joined forces to establish the Charles Sturt University Sydney campus, located in the heart of North Sydney, offering students an engaging and exceptional student experience. This dynamic partnership brings together two leading education providers to create a vibrant tertiary experience like no other. Navitas Careers & Industry Division, which specialises in niche colleges offering higher education, VET, professional development, and employability skills, is proud to be a part of this exciting new venture. With a global network of over 25,000 students and 1,800 staff, Navitas brings a wealth of experience and expertise to the partnership. Job Description KEY RESPONSIBILITIES Provide best-practice evidence-based individual counselling, using theoretically sound and evidence-based approaches, available to all students of all study modes, via face-to-face, telephone and online modalities. Crisis intervention as appropriate to the need and context, given limited scope and resources. Contribute to the development, implementation and evaluation of programs and resources to promote and support health and wellbeing that are sustainable, scalable, and effective. Consult, liaise and collaborate with other Charles Sturt University Sydney colleagues on issues related to student wellbeing. Maintain professional currency and development, relevant to the themes and duties of the position, and to ensure professional accreditation is maintained. Maintain professional case notes and files in accordance with industry standards and guidelines of your professional body (AASW or APS). Maintain a superior working knowledge of issues in the higher education sector, especially in student safety and wellbeing, key legislation, policies and procedures of relevant systems and technologies, and available supports that underpin the team’s activities and enhance the student experience. Actively contribute to Charles Sturt University Counselling and Wellbeing Service initiatives, and strategies, including attendance at meetings, input to programs and initiatives, presentations and reports, and mutual collegial support. Work closely with diverse student populations, recognising and respecting cultural and individual differences, and adapting counselling approaches accordingly. Work with the Critical Incident Management Team to manage critical incidents involving students in accordance with CSU policies and procedures. Assist in developing and implementing initiatives that enhance the overall well-being of the student body. Qualifications QUALIFICATIONS & SELECTION CRITERIA A degree in Social Work or Psychology with eligibility for membership with the Australian Association of Social Workers (AASW); or a counselling qualification supported by relevant professional experience; or registration with the Australian Health Practitioner Regulation Agency (AHPRA), accompanied by substantial experience demonstrating the practical application of relevant theories and principles. Extensive experience in the direct provision of mental health and disability support in an organisational setting with demonstrated advocacy and case management skills and experience. Demonstrated capacity to design, deliver and evaluate programs, workshops and/or training seminars. Demonstrated awareness of issues of concern to international and domestic students including cultural, ethnic or racial matters, sexual preference and religion Demonstrated skill in negotiating and resolving sensitive and complex issues on behalf of clients. Demonstrated flexibility in approach and a willingness to learn and embrace change. Demonstrated ability to use relevant communications, record-keeping, and administrative technology,