OVERVIEW The Manager, Transition role at The University of Queensland (UQ) is a senior professional position within the Student Enrichment and Success Division, focused on shaping students’ earliest experiences of university life. Based at UQ’s St Lucia campus in Brisbane, this full-time, permanent role leads institution-wide transition and onboarding initiatives that support students from their first point of engagement through to successful progression. The position combines strategic leadership, program design, and cross-university collaboration to build a cohesive, inclusive transition framework. KEY RESPONSIBILITIES – Lead and develop a team to deliver consistent, evidence-informed transition and onboarding programs. – Review, evaluate, and report on the impact and effectiveness of transition initiatives to inform continuous improvement. – Collaborate with internal and external stakeholders to operationalise UQ’s transition framework. – Ensure transition programs are accessible and inclusive in their design and delivery. – Drive the development of high-quality physical and digital transition resources that respond to the needs of a diverse student cohort. – Bring together stakeholders across UQ to create a cohesive and holistic approach to orientation across all campuses. – Support students to confidently navigate transitions toward, into, through, and beyond university life. REQUIREMENTS – Completion of a postgraduate qualification with five or more years of relevant experience, or an equivalent combination of education and professional experience. – Demonstrated experience leading and motivating high-performing teams in dynamic environments. – Demonstrated success in designing and delivering student-centred programs that enhance the student experience. – Strong commitment to equity, inclusion, and accessible program design, particularly for students from underrepresented backgrounds. – Highly developed interpersonal, consultation, and negotiation skills, with the ability to build trusted relationships across diverse stakeholder groups. – Substantial experience managing projects, including planning, delivery, evaluation, and reporting within agreed timeframes and budgets. – Strong analytical capability, with experience interpreting data from multiple sources to inform recommendations and service improvements. – Unrestricted right to work in Australia for the duration of the appointment. WHY THIS ROLE MATTERS Student transition points are critical moments that strongly influence retention, engagement, and long-term success. By leading UQ’s transition strategy, this role helps ensure students feel academically prepared, socially connected, and supported from day one. The position contributes directly to an inclusive university culture where diverse student cohorts can thrive. BONUS: APPLICATION ADVICE – Clearly align your cover letter with the “About You” criteria, using concrete examples of leadership, program delivery, and impact. – Highlight experience working across large, complex institutions and partnering with multiple stakeholders. – Demonstrate how you have used data or evaluation findings to improve programs or services. – Emphasise your commitment to equity, inclusion, and supporting underrepresented student groups. – If your background is non-linear, explain how your experience represents an equivalent combination of skills and capability. – Ensure you address work rights in Australia and submit all required documents via the UQ Careers website before the closing date.